fix: Visitor message not being sent to webhook (#30933)

Co-authored-by: Kevin Aleman <11577696+KevLehman@users.noreply.github.com>
RocketChat · Nov 20, 2023 · 6000b63 · 6000b63
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diff --git a/.changeset/loud-foxes-grin.md b/.changeset/loud-foxes-grin.md
@@ -0,0 +1,5 @@
+---
+"@rocket.chat/meteor": patch
+---
+
+fix: Visitor message not being sent to webhook due to wrong validation of settings
diff --git a/apps/meteor/app/livechat/server/hooks/sendToCRM.ts b/apps/meteor/app/livechat/server/hooks/sendToCRM.ts
@@ -269,7 +269,7 @@ callbacks.add(
 		if (message.token && !settings.get('Livechat_webhook_on_visitor_message')) {
 			return message;
 		}
-		if (!settings.get('Livechat_webhook_on_agent_message')) {
+		if (!message.token && !settings.get('Livechat_webhook_on_agent_message')) {
 			return message;
 		}
 		// if the message has a type means it is a special message (like the closing comment), so skips