Rocket Chat Rest Api Login error (Server error.)

[hannes-angst]

Issue #10199 got closed too soon.

The system is the same. Only the Rocket.Chat version is now 0.63.3

Curl:

$ curl -v  https://<host>/api/v1/login -d "user=myUser&password=myPassword"
< HTTP/1.1 500 Internal Server Error
< Server: nginx/1.12.2
< Date: Wed, 25 Apr 2018 12:41:37 GMT
< Content-Type: text/html
< Content-Length: 13
< Connection: keep-alive
< Access-Control-Allow-Origin: *
< X-Instance-ID: G5sCcQNLnfgkfzvg8
< Cache-Control: no-store
< Pragma: no-cache
< Vary: Accept-Encoding
<
Server error.

Log (nginx)

POST /api/v1/login HTTP/1.1" 500 13 "-" "curl/7.54.0" "-

Log (Rocket.Chat):

$ journalctl --follow -u rocketchat

rocketchat[14829]: TypeError: Cannot read property 'debug' of undefined
rocketchat[14829]: at Object._internalRouteActionHandler [as action] (/opt/rocket/chat/programs/server/packages/rocketchat_api.js:175:25)
rocketchat[14829]: at Route.share.Route.Route._callEndpoint (/opt/rocket/chat/programs/server/packages/nimble_restivus.js:347:32)
rocketchat[14829]: at /opt/rocket/chat/programs/server/packages/nimble_restivus.js:236:33
rocketchat[14829]: at packages/simple_json-routes.js:98:9

[hannes-angst]

I do not get a direct match to the code.
Best match is ./packages/rocketchat-api/server/api.js...?

$ git checkout tags/0.63.3
$ find . | grep api.js
./packages/rocketchat-graphql/server/mocks/accounts/graphql-api.js
./packages/rocketchat-graphql/server/api.js
./packages/rocketchat-livechat/server/api.js
./packages/rocketchat-videobridge/client/public/external_api.js
./packages/rocketchat-api/server/api.js
./packages/rocketchat-integrations/server/api/api.js

My guess is that this.logger is not defined when called as this.logger.debug(...).

Any help to trace the problem down is appreciated.

[Chris-Duke]

Haven't had a chance to look at this, but one of my users is having this very same issue.

[graywolf336]

Hi. @hannes-angst can you please contact either myself or @MarcosSpessatto on https://open.rocket.chat/? This way we can try to debug what the issue is, as we can not reproduce locally nor on our community server. As a result of us not being able to reproduce and your reproduction steps being too generic, I am going to close this. I was able to use the exact curl command with a valid username and password and it worked.

[guardian-liferay]

I have installed my new rocket chat and i still got the same problem
May I know how to fix this?
Here is my logs snapshot.
assist4-rocketchat | ➔ +-----------------------------------------------------------------+ assist4-rocketchat | ➔ | SERVER RUNNING | assist4-rocketchat | ➔ +-----------------------------------------------------------------+ assist4-rocketchat | ➔ | | assist4-rocketchat | ➔ | Rocket.Chat Version: 0.64.1 | assist4-rocketchat | ➔ | NodeJS Version: 8.9.3 - x64 | assist4-rocketchat | ➔ | Platform: linux | assist4-rocketchat | ➔ | Process Port: 3000 | assist4-rocketchat | ➔ | Site URL: https://dev04.ccoc.applabs.nec.com.au/im | assist4-rocketchat | ➔ | ReplicaSet OpLog: Disabled | assist4-rocketchat | ➔ | Commit Hash: 54738c011b | assist4-rocketchat | ➔ | Commit Branch: HEAD | assist4-rocketchat | ➔ | | assist4-rocketchat | ➔ +-----------------------------------------------------------------+ assist4-rocketchat | TypeError: Cannot read property 'debug' of undefined assist4-rocketchat | at Object._internalRouteActionHandler [as action] (/app/bundle/programs/server/packages/rocketchat_api.js:181:25) assist4-rocketchat | at Route.share.Route.Route._callEndpoint (/app/bundle/programs/server/packages/nimble_restivus.js:347:32) assist4-rocketchat | at /app/bundle/programs/server/packages/nimble_restivus.js:236:33 assist4-rocketchat | at packages/simple_json-routes.js:98:9 assist4-rocketchat | assist4-rocketchat | TypeError: Cannot read property 'debug' of undefined assist4-rocketchat | at Object._internalRouteActionHandler [as action] (/app/bundle/programs/server/packages/rocketchat_api.js:181:25) assist4-rocketchat | at Route.share.Route.Route._callEndpoint (/app/bundle/programs/server/packages/nimble_restivus.js:347:32) assist4-rocketchat | at /app/bundle/programs/server/packages/nimble_restivus.js:236:33 assist4-rocketchat | at packages/simple_json-routes.js:98:9

[haffla]

I can only cofirm this! When trying to login via REST API => Server error. Same log entries like @hannes-angst. Version 0.64.1