0.72.1 GDPR / Policy retention : Message not removed.

[CodazziS]

Description:

Steps to reproduce:

1. Add policy retention for channels or private groups
2. Wait
3. Wait
4. Message are not removed

Expected behavior:

Message shoud be removed.

Actual behavior:

Policy retention was configured since 1 month ago, so should by good for crons. I can see this log in my log file:
[34mI20181205-09:15:21.027(1) rocketchat_logger rocketchat_logger.js:299 �[34mSyncedCron ➔ info Scheduled "Prune old messages by retention policy" next run @Thu Dec 06 2018 00:00:00 GMT+0100 (CET)

Actual policy retention is configured for 3 months, but I can see message from 1st january 2018.

Server Setup Information:

• Version of Rocket.Chat Server: 0.72.1
• Operating System: Debian
• Deployment Method: tar
• Number of Running Instances: 1
• DB Replicaset Oplog: disable
• NodeJS Version: 8.12.0
• MongoDB Version: no idea

[vynmera]

If you send a message in the channel and wait a day or so for the deletion to run, will that delete the message? If so, this is because of @ggazzo's changes that make the script only run if the channel contents have changed. A temporary workaround would be to send a message to every channel once a day.... sorry :/

[CodazziS]

Hello,

Yes, we have all days new messages in this channel, but no deletion.
The RC instance run 24/24, and rebbot every weeks for maintenance. Maybe bug whis migrations ?

[CodazziS]

Hello,

I try the manual prune message button for delete messages < 2018-02-01 ans that's work.
But auto prune don't work. My RocketChat version is now 0.73.1.

I have the notice that messages older than 3 months will be deleted, but my olders messages is dated 04 february 2018

[CodazziS]

Hello,
Bug still active on 1.0.0-rc.0 version.

New screen :

In my logs, I alway have prune messages, but no deletions

�[34mI20190402-22:00:00.888(2) server.js:199 �[34mSyncedCron ➔ info Not running "Generate download files for user data" again. 
�[34mI20190402-22:00:00.893(2) server.js:199 �[34mSyncedCron ➔ info Finished "Generate download files for user data". 
�[34mI20190402-22:00:00.909(2) server.js:199 �[34mSyncedCron ➔ info Starting "Prune old messages by retention policy". 
�[34mI20190402-22:00:00.921(2) server.js:199 �[34mSyncedCron ➔ info Not running "Prune old messages by retention policy" again. 
�[34mI20190402-22:00:00.955(2) server.js:199 �[34mSyncedCron ➔ info Not running "Prune old messages by retention policy" again. 
�[34mI20190402-22:00:01.143(2) server.js:199 �[34mSyncedCron ➔ info Finished "Prune old messages by retention policy". ```

[emikolajczak]

Hi same problem for me. I have set global retention policy to 7 days, but it seems not working, old files are not deleted. My configuration on screen below.

My configuration is:

Server Setup Information:
Version of Rocket.Chat Server: 1.1.2
Operating System: Centos 7
Deployment Method: docker compose
Number of Running Instances: 9
DB Replicaset Oplog: yes
NodeJS Version: 8.11.4 - x64
MongoDB Version: 4.0

[CodazziS]

Hello,

I still have the problem:

RC informations :

Operating System : Debian (on LXC)
Deployment Method : tar

[engelgabriel]

RocketChat/feature-requests#135