When not-member user is mentioned, browser tab freezes

[shiryov]

Description:

In some cases, when a user who is not a member is mentioned, the browser tab freezes

Steps to reproduce:

1. Go to any public/private/team room
2. Mention in message a user who is not a member of this room
3. Send message

Expected behavior:

The message is sent, and in version >=6.6.3 notification received from rocket.cat that the user is not a member.

Actual behavior:

The message is sent, browser tab freezes.

Server Setup Information:

• Version of Rocket.Chat Server: 6.6.3 Enterprise
• Operating System: Oracle Linux Server release 8.6
• Deployment Method: docker
• Number of Running Instances: 20
• DB Replicaset Oplog: yes
• NodeJS Version: v14.21.3
• MongoDB Version: 5.0.15 / wiredTiger (oplog Enabled)

Client Setup Information

• Desktop App or Browser Version: Chrome 122.0.6261, 120.0.6099; Rocket.Chat Electron 3.9.9, 3.9.14
• Operating System: Windows

Additional context

Relevant logs:

No errors in Chrome console while tab frozen

[shiryov]

Hello This Issue reproduced both in the Chrome browser and in Electron app 3.9.9, 3.9.14 пт, 15 мар. 2024 г., 03:57 Prisha Gupta ***@***.***>:

…

Hey @shiryov <https://github.com/shiryov>, thanks for reporting the issue. Do you face this problem on the browser as well or it's just limited to the electron app? — Reply to this email directly, view it on GitHub <#31991 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAFCZS7QW2HGPDMMI673MXDYYHXLNAVCNFSM6AAAAABEVL65JWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSOJYGEZTAMZTGQ> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[MarlynxLinux]

Hello!
I confirm that I have the same problem, it has appeared since version 6.6.0

Developers Rocket.Chat please fix it

Server Setup Information:

• Version of Rocket.Chat Server: 6.6.3
• Plan: Enterprise
• Operating System: Ubuntu 20.04
• Deployment Method: manual install (Deploy with Ubuntu)
• Number of Running Instances: 1
• NodeJS Version: 14.21.3
• MongoDB Version: 5.0

Client Setup Information:

• Desktop App or Browser Version: 3.9.14
• Operating System: Windows/Linux/MacOS

[gelpiu-developers]

+1. Reported also here #32127

[reetp]

Can you try on 6.8.or 6.9 with latest browsers please?

If you are on EE you can open a support request.

[shiryov]

@reetp On 6.8.0 everything is fine, this issue did not reproduce

[reetp]

@reetp On 6.8.0 everything is fine, this issue did not reproduce

Many thanks for getting back to us (you don't need to @ people)

I'll close this.

If it re-appears open a new bug and reference this one.

Thanks.