Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

[FIX] Fix Auto Selection algorithm on community edition #22991

Merged
merged 8 commits into from
Aug 26, 2021
Merged

[FIX] Fix Auto Selection algorithm on community edition #22991

merged 8 commits into from
Aug 26, 2021

Conversation

KevLehman
Copy link
Contributor

Proposed changes (including videos or screenshots)

  • When using the autoselection algo on community editions, all agents were marked as unavailable due to an unapplied filter
  • Fixed an issue when both user & system setting to manange EE max number of chats allowed were set to 0

Issue(s)

Steps to test or reproduce

Further comments

@renatobecker renatobecker added this to the 3.18 milestone Aug 23, 2021
@murtaza98 murtaza98 modified the milestones: 3.18, 3.17.2 Aug 25, 2021
murtaza98
murtaza98 previously approved these changes Aug 25, 2021
View reviewed changes
@renatobecker renatobecker changed the title [FIX] Fix autoselection algorithm on community [FIX] Fix Auto Selection algorithm on community edition Aug 25, 2021
@KevLehman KevLehman modified the milestones: 3.17.2, 3.18 Aug 26, 2021
@KevLehman KevLehman added this to the 3.17.2 milestone Aug 26, 2021
@KevLehman KevLehman merged commit a82229c into develop Aug 26, 2021
@KevLehman KevLehman deleted the fix/auto-selection-algo branch August 26, 2021 13:14
@sampaiodiego sampaiodiego mentioned this pull request Aug 26, 2021
Merged
sampaiodiego pushed a commit that referenced this pull request Aug 26, 2021
@KevLehman @renatobecker @sampaiodiego
[FIX] Fix Auto Selection algorithm on community edition (#22991)
c1c79fa 
* Fix autoselection algorithm on community

* change query to avoid marking users as unavailable

* Apply fix to query when user setting is empty string

Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Reviewers

@murtaza98 murtaza98 murtaza98 approved these changes

@renatobecker renatobecker renatobecker approved these changes

Assignees
No one assigned
Labels
None yet
Projects
None yet
Milestone
3.17.2
Development

Successfully merging this pull request may close these issues.

None yet
3 participants
@KevLehman @murtaza98 @renatobecker