Hello! I am Ross Mersch,

I am a experienced individual working with many areas of Information Technology. I've worked on succesful projects such as UrbanCity RP, BlitheMC, and I:COA. I am also a former Tier 1 IT Helpdesk technican with Problem-Solving and Isolation skills specializing in Solution Deployment. I work daily w/ lua, json, .cfg, and other enviorment variables.

Type(s) of systems I've worked with:

• IP Based Restriction(s) utilizing multiple IPSEC methods (WireGuard, OpenVPN Proxying, FireZone, e.g),

• Linux Administration (Apt Repositories, Web-Hosting, Security Updates, Bash Writing, General Maintenance),

• SAAS Product Integration (OKTA Authentication into Programs, Development Environments, NGINX/APACHE Webhost Configurations),

• Office365 Management,

• Active Directory Domain Services (Local Domain Tree Foresting & Authorization),

• CloudFlare (ZeroTrust, DNS Services, and Firewall sets),

• UFW (Uncomplicated Firewall),

• Amazon (VDI, Route53, and S3 Containers),

• Github (Git | Pull & Get),

• Github (WebGUI, Pull Requests, Code Editing),

• Atlassian (ServiceDesk, Confluence, Bitbucket | Jira Agile),

• DNS Administration (DNS Resolution, Deployance, DNSSEC, HTTPS, DNS Digging),

• DHCP Management (DNS Routance, Router/Edge Deployance, Localized Network Configuration),

• Windows Server, Proxmox, cPanel, DirectAdmin, Froxlor.

• CVE Diagnosis.

  I've worked with many popular systems including Atlassian, Okta, Nginx, Apache2, Certbot, Git-CLI, AWS/DIGITALOCEAN/Google_Cloud, and many others. I've designed and and deployed solutions both in the cloud and in Local Networks with agile security on Layer7 (OSI/Cloudflare) & Layer 3 (OSI/Linux). I've worked with technology for many years with a passion for making things work for others.

How I do it?

I dedicate and volunteer my time towards those whom I observe and identify issues. I provide my services entirely free, whilst providing the end-user with a cost effective methodology to approach complex and critical issues. If I can't fix an issue myself, I will dedicate the resources to isolate and learn a fix towards an issue, whether temporarily or permanently.

Projects I've worked for:

• IndianaCOA (ITSM Staff, Discord Staff),
• BlitheMC (Technological Success Advisor and Network Developer),
• Liberty State Roleplay (Internal Affairs, Management),
• EndlessHosting (Systems Administrator),
• RLMTECH (Owner),
• Discord Stop (Listings Admin),
• Troop Life (Game Moderator/PeaceKeeper), (Roblox)
• E-IT Consulting (Tier 1 Helpdesk Tech),
• And many additional services.