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the plugin does not show in Stream Deck Store #9

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danicroitor opened this issue Feb 24, 2022 · 8 comments
Closed

the plugin does not show in Stream Deck Store #9

danicroitor opened this issue Feb 24, 2022 · 8 comments

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@danicroitor
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Just noticed that the plugin does not show in SD store and also when trying to install from the website I'm getting The plugin “com.sentinelite.streamdeckshortcuts” is not available for download.

@SENTINELITE
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Owner

Hey, @danicroitor!

Can you try installing through the StreamDeck app? Maybe give the app a restart as well.

The website just deep links into the App's store. There shouldn't be an issue here, but the above steps should get you on the right path.

Let me know how that goes & if there's anything else I can help you with! 😊

@danicroitor
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danicroitor commented Feb 25, 2022 via email

@SENTINELITE
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@danicroitor That's strange…

Are you running on a Mac? What macOS are you on? Shortcuts is only available on 12.0+.

If all else fails, I'll attach the plug-in, you just won't get the automatic updates.

@danicroitor
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danicroitor commented Feb 25, 2022 via email

@SENTINELITE
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Hey, @danicroitor!

I got your last message. Unfortunately, Apple only added Shortcuts to Mac with the most recent release of macOS 12.0, this past November. As such, there's no way to run this plugin on your device, until you update to macOS Monterey.

I know that's not ideal, but that's the state of affairs.

@SENTINELITE
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I'm going to go ahead & close this issue as I haven't heard back from you, @danicroitor. If you're still having trouble, don't hesitate to re-open the issue! 😉

@vincenthavinh
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vincenthavinh commented Jul 14, 2022

Hello, I encounter the same problem, is it possible to reopen this issue ?

I have the stream deck XL, I use it with Windows 11.
I use last version of Stream Deck app, 5.3.1.15197, and last microprogram version 1.01.000.
I cannot find Shortcuts in the Stream Deck Store, and I can't install it manually from the website.

I can add other details if you need more.

no_shortcuts_app_in_store
cannot_install_from_website

@SENTINELITE
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Hey, @vincenthavinh!

Unfortunately there's nothing that can be done. The plug-in is only for computers running macOS 12.0+.

This is because it's interacting with Apple-specific APIs that aren't available on Windows.

The only way I could ever see this being possible, is some sort of communication later between an iOS/Mac based device, that's in your possession & connected to the same local network.

Even then, I'm not sure what the results would look like.

Let me know if you have further questions, comments, or suggestions!

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3 participants