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# Frequently asked questions | ||
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### 1. The app downloads the update but it won't install the update? | ||
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<img src="/images/gif/update-failed-install.gif" width="180"> | ||
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This happen when the app that you are testing in-app updates is **not signed with the same signing key** as the one available from | ||
Google Play.The reason is android OS is not able to install the update as the app that you are testing is not signed.(ie using the debug | ||
version) | ||
#### Fix | ||
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Generate a signed apk using the same signing key(key used to sign the app uploaded to Google Play) and install it in your device. This will | ||
download and install the update. | ||
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Generate a signed apk | Use the same signing key | ||
:-------------------------:|:-------------------------: | ||
<img src="/images/step2.jpg" width="250"> | <img src="/images/step3.jpg" width="250"> |