Improve the guidance for providing system/environment details #7096
Replies: 3 comments 3 replies
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One option I thought of is removing the <!-- comments --> so that it's more obvious that the fields are blank, maybe? Careful, though - we still want people to know to specify the browser/OS version. It might also help to separate the Scratch Addons version line into its own field that is required so users don't just skip providing any information (having a placeholder value counts as a required form being filled in). |
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We could explain information in the input/textarea descriptions, but it could be easily missed as it's small. And if we do that, should we link to the contributing guidelines for additional info or our website? |
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An ideal way to do this is to have a link to the issue template that has been prefilled with enviroment info inside SA, but I don't think this is feasable. I think it's an issue of people being lazy. Those who don't care enough to add that info wouldn't care less if we change things up. PS. I'm also thinking to use the website to bridge the useragent, but you would need more links for each of the template, which means it wouldn't be nice. |
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Currently, we ask for this in the "Bug" issue form:
![Issue form 1](https://private-user-images.githubusercontent.com/106490990/299172001-e2334b54-e7f2-46c0-ae8c-fd8d7a9100cc.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MjA1MzA5NzIsIm5iZiI6MTcyMDUzMDY3MiwicGF0aCI6Ii8xMDY0OTA5OTAvMjk5MTcyMDAxLWUyMzM0YjU0LWU3ZjItNDZjMC1hZThjLWZkOGQ3YTkxMDBjYy5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjQwNzA5JTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI0MDcwOVQxMzExMTJaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT0xMjQxNTI5NDE2ZjUzZTdhNjRjYjlmMWYxN2M1ODU2ZDllZDgzZGU0YTA4M2VjYTU1ZDcwY2UwYTg2MDRiNDFkJlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCZhY3Rvcl9pZD0wJmtleV9pZD0wJnJlcG9faWQ9MCJ9.txAGxG6DlY8a8GIgNsuKSaO5X1-mzYpo8_KbqEuHxY8)
But even with that, I still see people not filling in this information. Also, it's not clear how you provide a "hash".
If anyone has any ideas on how to improve this experience, let me know. @WorldLanguages @Hans5958, any comment?
I'll make my own suggestions below, too.
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