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When a collection has one or more tags in its URL, filters are shown but have no effect #129

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carolineschnapp opened this issue Jul 6, 2021 · 8 comments

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@carolineschnapp
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carolineschnapp commented Jul 6, 2021

Describe the current behavior

On the Navigation page, you can add links to collections that are filtered by tags:

21-45-y01j6-tmfdp

When going to such links, however, the filters have no effect. They are completely ignored in the back-end.

@carolineschnapp
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carolineschnapp commented Jul 6, 2021

Let's fix this in the back-end by not rendering filters when tags are applied to a collection.

@TGIFelix
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Has this been fixed in the backend?

@rcobiella
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Experiencing the same issue here. Any recommended workarounds?

@cadlec
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cadlec commented Mar 22, 2022

Hello @carolineschnapp
Let's fix this in the back-end.
Pls, is this fixed? because, I still have this issue

Or any workarounds ?

@cadlec
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cadlec commented Mar 22, 2022

@carolineschnapp , I think the first possible solution is preferred (Back-end fix: have tags work with filtering) because some customers need this, and it could help visitors

@carolineschnapp
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@cadlec Just to be clear, the fix in the back-end has been to not render filters when tags are applied to a collection. That fix has been deployed. We can not have tag filtering and facet filters work simultaneously.

FYI, we are moving away from using tags to filter collection: the “move away” means that facet filtering will not be available when tag filtering is applied. It also means that we are very strongly encouraging merchants, theme partners, and app developers to use facets over tags to filter collections.

Our documentation: https://help.shopify.com/en/manual/online-store/themes/customizing-themes/storefront-filters

@cadlec
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cadlec commented Mar 22, 2022

@carolineschnapp Thank you!

@DenisYakimchuk
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DenisYakimchuk commented Jun 2, 2022

What if I'm using tags as a subcollection? Why can't you leave it to me(your customer, developer) to decide how I'd like to use each technique. I'm sure both tags and facets could live together with no issues since first one is a back end and other one is a front end. Shopify makes strange decisions (I think just choosing the most easy way) as always..

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5 participants