-
Notifications
You must be signed in to change notification settings - Fork 0
Commit
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
- Loading branch information
Showing
2 changed files
with
62 additions
and
0 deletions.
There are no files selected for viewing
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Original file line number | Diff line number | Diff line change |
---|---|---|
@@ -0,0 +1,61 @@ | ||
_Note: | ||
Those guides were made for the inner consumption of our staff. | ||
That's why they are located in our Google Drive and they are not accessible outside the company. | ||
Also, because of that, texts and voice-over are in either Catalan or Spanish. | ||
We plan to make them available on request, | ||
so, do a request._ | ||
|
||
# Video-tutorials d'usuari | ||
|
||
- [Definir la meva taula](definir-la-meva-taula) | ||
- [Informació de trucada entrant](informacio-de-trucada-entrant) | ||
- [Interpretant l'estat de la cua](interpretar-l-estat-de-la-cua) | ||
- [Marcar les meves indisponibilitats](marcar-les-meves-indisponibilitats) | ||
|
||
I pròximament | ||
|
||
- Canviar torns de la graella | ||
- Anotació de trucades | ||
- Editar el perfil d'usuaria | ||
- Generar càrregues setmanals de telèfon | ||
- Generar les graelles | ||
|
||
## Marcar les meves indisponibilitats | ||
|
||
<iframe src="https://drive.google.com/file/d/1OaWtgNryEs_444R7pK7Ln2Q0iMIMdJ8C/preview" width="640" height="480" allow="autoplay"></iframe> | ||
|
||
## Definir la meva taula | ||
|
||
Per evitar que en Tomàtic ens posi torns al mateix temps, | ||
|
||
<iframe src="https://drive.google.com/file/d/1_px-e0w_MR9_k0lH-F7XAAwuxYCszh_K/preview" width="640" height="480" allow="autoplay"></iframe> | ||
|
||
|
||
## Interpretar l'estat de la cua | ||
|
||
<iframe src="https://drive.google.com/file/d/1AiiyjbF9mQsynNAcsPH7sx4Xxkbh1x-2/preview" width="640" height="480" allow="autoplay"></iframe> | ||
|
||
El vídeo anterior es pot interpretar de la forma següent: | ||
|
||
- L'Alberto està en una trucada (caixa aixecada) | ||
- En Pol està disponible (caixa normal) | ||
- La Joana esta desconnectada (caixa voltada) | ||
- A en David li esta entrant una trucada ara (caixa vibrant) | ||
- I la Judith està pausada (caixa tatxada) | ||
|
||
A part de veure com està, puc modificar la cua | ||
|
||
- Si clico al damunt d'una companya la pausaré | ||
- Si clico a algú pausat li trec la pausa | ||
- El quadre lila amb el signe `+` es per afegir a algú més a la cua quan cal més penya. | ||
|
||
## Informació de trucada entrant | ||
|
||
Aquest tutorial explica com fer servir la pestanya de trucada entrant. | ||
|
||
<iframe src="https://drive.google.com/file/d/1BzMOrNKWNw-_QvJ6jrs4yC2vn1Gewt7A/preview" width="640" height="480" allow="autoplay"></iframe> | ||
|
||
|
||
|
||
|
||
|