Info request error: Ошибка -1: Component unavailable

[opiums9]

Hello, I decided to reinstall my Spectrum2 from version 2.0.3 to version 2.0.6. After reinstalling and running all the transports, I get an error in my jabber client: Info request error: Error -1: Component unavailable. As a jabber server, Prosody is used. In the server log, I was unable to detect errors. When executing the command in the spectrum2_manager status console, I get the answer Running, how can I solve this problem?
OS: Raspbian GNU / Linux 8.0 (jessie)
Sorry for my english (google translate).

[vitalyster]

You should have component info External component successfully authenticated entry in prosody.log

[opiums9]

But I get in the log: ...component warn Component not connected...
The configuration of transports coincides with the settings in prosody.

[vitalyster]

That is when server received a message to disconnected component, you should find why it is not connecting

[opiums9]

I do not see anything in the log, except:
Feb 25 22:12:02 icq.opiums.eu:component warn Component not connected, bouncing error for: <presence to='icq.opiums.eu' from='nickname@opiums.eu/QIP'>

[vitalyster]

Then you need to check spectrum log

[opiums9]

2018-02-25 21:20:30,895 INFO  XMPPFrontend: Creating component in gateway mode
2018-02-25 21:20:30,898 INFO  SQLite3Backend: Opening database /var/lib/spectrum2/icq.opiums.eu/database.sql
2018-02-25 21:20:30,908 INFO  NetworkPluginServer: Listening on host 127.0.0.1 port 34386
2018-02-25 21:20:30,908 INFO  NetworkPluginServer: Starting new backend /usr/bin/spectrum2_libpurple_backend --host 127.0.0.1 --port 34386 --service.backend_id=1 "-j" "icq.opiums.eu" "/etc/spectrum2/transports/icq.cfg" 
2018-02-25 21:20:30,911 INFO  NetworkPluginServer: Tried to spawn first backend with pid 5911
2018-02-25 21:20:30,911 INFO  NetworkPluginServer: Backend should now connect to Spectrum2 instance. Spectrum2 won't accept any connection before backend connects
2018-02-25 21:20:50,907 INFO  NetworkPluginServer: Sending PING to backends
2018-02-25 21:21:10,908 INFO  NetworkPluginServer: Sending PING to backends

[vitalyster]

How did you get spectrum for raspbian? Did you build packages yourself? It may be old issue with libmysqlclient 5.5 - #150

[opiums9]

I used the instruction Installing on other Debian/Ubuntu-based distributions

[vitalyster]

As you are using jessie, I bet that you have libmysqlclient 5.5, please a) upgrade to stretch (and don't forget upgrade libmysqlclient-dev to libmariadbclient-dev) b) manually patch libpurple.h as mentioned in #150

[thundergreen]

If u want armhf packages I have newest ;)

[opiums9]

Yes, where can I get them?

[thundergreen]

I can upload them to my server and share them with u

[opiums9]

Well, I agree, thanks :)

[thundergreen]

Can u wait till tonight? I'm at work actually

[opiums9]

Yes, of course