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Unable to login into the app #92

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ng-gist opened this issue Jun 17, 2018 · 17 comments
Open

Unable to login into the app #92

ng-gist opened this issue Jun 17, 2018 · 17 comments

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@ng-gist
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ng-gist commented Jun 17, 2018

Expected behavior

After installing the app I should be able to login using steemconnect and view my feed.

Actual behavior

After login, I land on the page with a spinner and left nav still shows Login link.

How to reproduce

  • Do a fresh installation of the app from appstore.
  • Click on Login with SteemConnect button.
  • Login in steemconnect, providing username and password.
  • After login, app is loaded again with a spinner and no content is displayed.

Recording Of The Issues

https://youtu.be/N1A3aMHp72M

  • Device : Samsung S8
  • System Operating : 8.0.0 Oreo
  • Browser : Google Chrome ( 66.0.3359.158 Version)
@jayserdny
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Hello,

Thanks for your report.

Which version of the app are you using?

@ng-gist
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ng-gist commented Jun 17, 2018

Version 0.0.4
Downloaded it today from playstore

@jayserdny
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Hello,

Can you try deleting the app and installing again? If the issue persist, I will mark it as bug.

Thanks.

@ng-gist
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ng-gist commented Jun 17, 2018

I did the uninstall, phone restart and reinstall. Result is still the same. Here's the new video: https://youtu.be/FLYAiye3joY

@jayserdny
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If you open another tab: for instance Trending, does it load?

@ng-gist
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ng-gist commented Jun 17, 2018

No

@jayserdny
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It is weird but I cannot really reproduce this issue :/

It will help if you can get the logcat of the app to see what is really happening.

@ng-gist
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ng-gist commented Jun 17, 2018

This is the command i ran to collect logs: ./adb logcat com.steemia.steemia > logcat.txt
logcat.txt

@jayserdny
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@mightypanda-x thank you so much. I will mark it as a bug and will investigate this file.

@jayserdny jayserdny added the bug label Jun 17, 2018
@ng-gist
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ng-gist commented Jun 17, 2018

I don't see Log being used in the code so I don't know how this file will filter anything. If you need me to run another command, let me know.

@jayserdny
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Can you open the app, then conect the USB cable and inspect the device using Google Chrome? It should show there since it is a web app. If so, can you provide the console logs while are trying to login? This will help as well.

@jayserdny
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Also, can you clean app data? I see that data persist even after uninstalling.

@ng-gist
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ng-gist commented Jun 17, 2018

Cleaned up app data, but that didn't help. Connected to debugger, it shows device is connected and it shows when i open chrome, but app is not showing up.

@jayserdny
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Well, I will try to find out what is causing it. Thank you so much.

@ng-gist
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ng-gist commented Jun 19, 2018

@jayserdny I have a little more information for you. I was able to login using my main account. This issue might have something to do with missing profile information as the account I used before (dummy account for testing) has no data.

@jayserdny
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@mightypanda-x Interesting! I will test it up with a dummy account with no data as well and try to reproduce this issue. Thank you so much for the details.

@ng-gist
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ng-gist commented Jun 19, 2018

No problem. I have found another one that i will report soon.

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