Email hook fails to grab emailsender system setting

[osabate]

Unless specified system reports the following error on the Error Log:

[FormIt] An error occurred while trying to send the email. SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: 5.7.60 SMTP; Client does not have permissions to send as this sender SMTP code: 550

[sdrenth]

Hi @osabate,

Could you provide some more information about this issue?

• What FormIt version are you using?
• Could you show me your FormIt snippet call?
• Have you tried setting emailsender to another emailadres?

[osabate]

1. I believe FormIt 2.2.7.
2. Something like this:
   [[!FormIt?
   &hooks=email,redirect
   &validate=username:blank,confirmemail:blank,year:blank,email:required
   &redirectTo=971
   &emailTpl=Support
   &emailFrom=do-not-reply@domain.com
   &emailSubject=Support
   &emailTo=support@domain.com
   ]]
3. I believe I resolved the issue by setting the parameter value under System Settings instead of in the snippet since any values set on `emailsender would be ignored.

[joeke]

@osabate I think this is more of an issue with the SMTP settings than with FormIt. Is the do-not-reply@domain.com address allowed to send mail via your SMTP? If not, then perhaps set this e-mailaddress as the emailReplyTo and a valid e-mailaddress (that is allowed by your SMTP) as the emailFrom parameter.

[osabate]

This is an old issue I had. I ended up resolving it and I'm pretty sure it turned out to be a SMTP misconfiguration. Thanks!