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As a shop owner, I want to see all attempted charges to a subscribers subscription so I can see a complete history of successful and failed payments #683
Comments
since external_id on Transactions table already holds the payment intent id from stripe This reverts commit 62c373d.
Not needed since external_id on Transactions table already holds the payment intent id from stripe This reverts commit 8b43dee.
since external_id on Transactions table already holds the payment intent id from stripe This reverts commit 62c373d.
Not needed since external_id on Transactions table already holds the payment intent id from stripe This reverts commit 8b43dee.
…_transaction_reference, subscribie_external_src, subscribie_external_id
invoice amount, status, created at, number of payment attempts
with regard to the status column (on the csv export), make it clear that the payment status is a success (with payment_status=paid) document/explain when payment retries are made list information about each invoice payment
Implementation:
The payment_status on the transaction export is now clear, and not easily confused with subscription_status which may be different. The full list of exported headings in the transactions csv export are:
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…ayment_intent.payment_failed webhook event" This reverts commit 22578cc.
Is your feature request related to a problem? Please describe.
As a shop owner, I want to see all attempted charges to a subscribers subscription so I can see a complete history of successful and failed payments, because I am frustrated when I don't know why a subscribers payment has not been made.
Describe the solution you'd like
For example, Stripe provides a clear history of payment attempts, showing the success and/or failure of charges.
As a shop owner for a subscriber I can see:
Describe alternatives you've considered
Stripe offers a subscription portal, however this is for subscribers, and not for shop owners (with limited customisation).
Additional context
(Directly from users)
🪙 With regard to the status column, I need to know that the payments have been successfully taken so I can reconcile the bank account with the subscription website.
🪙 When you say the payment is attempted 3 times, when are those attempts made?
🪙 The graphic that you pasted, can I see that information in my dashboard?
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