Frequently Asked Questions

###AlienTube is just loading forever and nothing is happening? Most likely you are running some sort of browser extension or setting that is interrupting the requests to reddit.com. For example extensions like "Disconnect" that try to prevent cross site communication. You will have to whitelist youtube.com from these extensions or disable them for it to work.

###How do I login to vote and comment?
Just login to Reddit the way you usually do on Reddit.com, the extension will borrow your login credentials from your browser cookies. This is why the extension requests your browser permission to reddit.com on installation.

###I am logged in to Reddit but I still cannot vote or comment
To access your Reddit.com cookies certain conditions must be met to adhere to the privacy restrictions of browsers.
In Google Chrome or Chromium make sure third party cookies are enabled by disabling the following setting:
Menu → Settings → (Scroll to the bottom) Content Settings → Block third party cookies and site data

Alternatively if you wish to keep this setting enabled you can make an exception by going to the same location and clicking the Manage Exceptions button. Under Hostname enter: [*.]reddit.com Make sure Behavior is set to allow and click done.

I have tried contacting Google about this issue and so far have received no response.

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In Apple Safari you need to make sure the Remember Me checkbox on reddit.com is ticked. This is because Safari does not let extensions access session cookies.