Description

Manages OTRS for TYPO3 Security Team.

Users can be managed in /root/otrs.htpasswd (a symlink to /etc/htpasswd/.htpasswd).

Requirements

Platform:

• debian

Cookbooks:

• t3-base (~> 0.2.0)
• otrs (~> 1.2.0)
• t3-apache2 (~> 0.1.2)
• t3-mysql (~> 5.0.0)
• ssl_certificates (~> 1.1.0)
• build-essential (= 2.0.6)
• perl (= 2.0.0)

Attributes

• node['otrs']['version'] - OTRS version to run. Defaults to 5.0.15.
• node['otrs']['fqdn'] - Set FQDN. Defaults to securityteam.typo3.org.
• node['otrs']['apache']['vhost_source'] - override the default vhost template. Defaults to site-securityteamtypo3org.
• node['otrs']['kernel_config']['email'] - Setup email address. Defaults to otrs@typo3.org.
• node['otrs']['kernel_config']['organization'] - Setup organization name. Defaults to TYPO3 Association.
• node['site-securityteamtypo3org']['ssl_certificate'] - Name of the SSL certificate to deploy. Defaults to wildcard.typo3.org.

Recipes

• site-securityteamtypo3org::default - Customizes our OTRS cookbook to be used for this instance.

site-securityteamtypo3org::default

Customizes our OTRS cookbook to be used for this instance.

Brings the SSL certificate, adds HTTP Basic auth protection.

Credentials

The following default credentials are set:

• HTTP Authentication: test / test
• OTRS: root@localhost / root

PGP/GPG Setup

The PGP setup has to be done manually (files in /opt/otrs/.gnupg). Those files have to be readable for the web site user. List GPG keys with gpg --list-keys --homedir /opt/otrs-gnupg, get the expiring key, edit the key with gpg --homedir /opt/otrs-gnupg --edit-key <KEY-ID>, use key <NUM> to select the key and the expire command to update the expiration time for the relevant keys. End with save and set proper ownership and permissions on the keyfiles afterwards.

License and Maintainer

Maintainer:: Steffen Gebert (steffen.gebert@typo3.org)

License:: Apache2