One of the most challenging aspects of being a leader is dealing with conflict amongst your team. Yet, productivity is vital to running the team like a well-oiled machine, even in adversity. Improve your relationships with coworkers, clients, and managers and find your way through conflict back to cooperation. This session will provide you with the secrets of effective conflict resolution and how to prevent conflicts from ever starting.
Conflict within your team is inevitable. Come learn how to deal with this conflict so it doesn't tear apart your team.
- 45/60/75-minute session
- Soft Skills
- Project Management
- Understand the five conflict resolution methods and why you would use one over another.
- Learn about the Karpman Dram Triangle is and how we can use it to understand the motivations of those involved within a conflict.
- Learn the 10 useful tips for handling conflict that you can employ right away.
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