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DEPRECATED (Jan 1st 2024)

Make sure you have the latest TapManager app, and retry updating.

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TapXR PC updater Manual

Installation

MacOS

1. Download TapXR_Updater.dmg
2. Open the DMG and drag Tap Manager.app to the Application folder
3. Launch the app
4. In the first launch, a security warning message might appear
5. Click “Show in Finder”
6. Right click “Tap Manager.app” and select “Open”
7. In the popup window, click “Open” once again

Windows

1. Download tapxr_updater.exe
2. Just open it.

Linux

TBD

Usage

1. Connect your TapXR to the computer with the charging cable.

2. Make sure it gets into charging mode.

3. Launch the updater app.

4. The app should automatically detect your TapXR and search for available updates.

5. Click “Update” if suggested.

Troubleshooting

• The app doesn’t detect my device

  • Make sure TapXR is charging

  • Try closing the app, remove TapXR from the charger and try again

• Update takes a long time

  • Some updates might take 5-10 minutes. Go get a coffee...

• Any other weird issue

  • Contact support and attach the app log, located at:

    • MacOS: /Users/{your-username}/TapXRUpdater.log

    • Windows: C:\Users{your-username}\TapXRUpdater.log

    • Linux: /home/{your-username}/TapXRUpdater.log