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Impossible to find or play any video #2663
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I cannot reproduce this. Where are you located? Do you use any VPN? |
Belarus. |
@TobiGr for these kind of issues we might need to generate full debug logs containing the content being analyzed by the extractor before crashing. For example, the html body of the current search item being processed. This was already proposed and it would really speed up the bug hunting process, since there would be (almost) no need to be able to reproduce the error on our PCs. |
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@soccurrow Can you test this APK and tell us whether everything is resolved? Related PRs: |
Same (search error, link opening error, infinite loading on trending tab). Changing content country not helping. Crash logsException
Crash log
Error on new line numberException
Crash log
Got some dumps. |
I'm from Belarus too and i have the same issue, but it works fine when VPN is on. |
Unfortunately, I cannot reproduce both issues. That's why I spend some time to extend our error reports to provide more information, especially on the documents which are parsed to gain the info. |
Search error reportException
Crash log 1)
<!doctype html>
<html lang="en" dir="ltr">
<head>
<link rel="icon" href="https://s.ytimg.com/yts/" type="image/x-icon">
<link rel="shortcut icon" href="https://s.ytimg.com/yts/" type="image/x-icon">
<title>
YouTube
</title>
<meta name="description" content="Share your videos with friends, family, and the world">
<meta name="keywords" content="video, sharing, camera phone, video phone, free, upload">
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">
<link href="https://fonts." rel="stylesheet">
<link href="https://fonts." rel="stylesheet">
<style>
* {
box-sizing: border-box;
}
a,
body,
div,
h1,
h2,
h3,
h4,
h5,
h6,
html,
img,
li,
ol,
p,
span,
ul {
margin: 0;
padding: 0;
border: 0;
font-size: 100%;
background: transparent;
}
html,
body,
#page,
#content-container,
#content,
#body-wrapper {
height: 100%;
}
body {
background: white;
color: #0D0D0D;
font-family: 'Roboto', sans-serif;
font-weight: 400;
white-space: initial;
overflow: initial;
text-overflow: initial;
-webkit-font-smoothing: antialiased;
}
#header {
height: 56px;
padding: 16px 24px;
background-color: rgba(256, 256, 256, 0.98);
position: relative;
}
a {
text-decoration: none;
cursor: pointer;
}
#logo-icon {
position: absolute;
top: 18px;
left: 24px;
}
#body-wrapper {
height: auto;
min-height: 100%;
padding-bottom: 65px;
position: relative;
}
#main-content {
max-width: 1068px;
/* vertical+horizontal centering on all browsers: use absolute positioning
* to center this element, then use negative margins equal to half the
* width/height of this element to perfectly center it in its container.
*/
position: absolute;
top: 50%;
left: 50%;
margin: -165px 0 0 -534px;
}
#art {
display: inline-block;
float: left;
}
#browsers {
display: inline-block;
margin-left: 48px;
max-width: 592px;
}
h1 {
font-family: 'YT Sans', sans-serif;
font-weight: 500;
margin-bottom: 16px;
font-size: 32px;
line-height: 48px;
}
p {
margin-bottom: 24px;
line-height: 21px;
}
#browsers-list {
list-style: none;
}
.browser {
display: inline-block;
width: 136px;
height: 136px;
margin: 0 16px 16px 0;
background: #F3F3F3;
border-radius: 4px;
}
.browser.last {
margin-right: 0;
}
.browser > a {
display: block;
width: 100%;
height: 100%;
padding: 16px;
color: #0D0D0D;
}
.browser > a:visited {
color: #0D0D0D;
}
.browser img {
margin: 0 16px 8px 16px;
}
.browser h3 {
font-size: 14px;
font-weight: 500;
line-height: 16px;
text-align: center;
}
#footer {
border-top: 1px solid #F0F0F0;
text-align: center;
padding: 16px;
margin-top: -65px;
background: white;
position: relative;
}
.site-links > * {
display: inline-block;
padding: 8px 0;
}
.site-link {
margin-right: 40px;
font-size: 14px;
font-weight: 500;
line-height: 16px;
}
.site-link a,
.site-link a:visited {
color: #606060;
}
.copyright {
color: #909090;
font-size: 13px;
}
@media (max-width: 1127px) {
#main-content {
max-width: 1030px;
}
#art {
width: 390px;
height: 260px;
}
}
@media (max-width: 1069px) {
#main-content {
position: relative;
top: initial;
left: initial;
margin: 0 auto;
max-width: 640px;
text-align: center;
}
#art {
float: none;
}
#browsers {
margin-bottom: 24px;
margin-left: 0;
}
}
@media (max-width: 647px) {
#main-content {
margin: 16px auto;
max-width: 440px;
}
#art {
width: 360px;
height: 240px;
}
#browsers-list {
margin-right: -16px;
text-align: initial;
}
#footer {
position: relative;
}
}
@media (max-width: 491px) {
#main-content {
max-width: 288px;
}
h1 {
font-size: 32px;
line-height: 40px;
}
#art {
width: 300px;
height: 200px;
}
}
</style>
<!-- Smart CSS Insertion -->
</head>
<body id="" class="date-20190926 en_US ltr lite exp-invert-logo exp-kevlar-settings exp-mouseover-img exp-responsive exp-search-big-thumbs site-center-aligned site-as-giant-card gecko gecko-43" dir="ltr">
<!-- begin page -->
<div id="page" class="">
<div id="content-container">
<!-- begin content -->
<div id="content">
<div id="body-wrapper">
<div id="header">
<a id="logo" href="/" alt="YouTube home" title="YouTube home"> <img id="logo-icon" height="20px" src="/yts/img/marketing/
</div>
<div id="main-content">
<img id="art" width="420px" height="280px" alt="" src="/yts/img/marketing/
<div id="browsers">
<h1>Please update your browser to access YouTube </h1>
<p>It looks like your browser isn't supported any more. Please update your browser to restore your access to YouTube and get all our latest features. </p>
<ul id="browsers-list">
<li class="browser"><a href="https://www.mozilla.org/"><img src="/yts/img/marketing/
<li class="browser"><a href="https://www.google.com/"><img src="/yts/img/marketing/
<li class="browser"><a href="https://www.opera.com/">
<li class="browser last"><a href="https://www.microsoft."><
</ul>
</div>
</div>
</div>
<div id="footer">
<ol class="site-links">
<li class="site-link"><a href="//www.youtube.com/yt/">About</a></li>
<li class="site-link"><a href="//www.youtube.com/yt/">Copyright</a></li>
<li class="site-link"><a href="/t/contact_us">Contact us</a></li>
<li class="site-link"><a href="/t/terms">Terms</a></li>
<li class="site-link"><a href="https://www.google.com/">
<li class="site-link"><a href="//www.youtube.com/yt/">Policy & Safety</a></li>
<li class="copyright">© 2019 YouTube, LLC</li>
</ol>
</div>
</div>
<!-- end content -->
</div>
</div>
<!-- end page -->
<!-- Smart JS Insertion -->
</body>
</html> It seems "open link" error report missing Open link error reportException
Crash log 1)
When was trying to open link using "show info" option got error as always, but a few moments later got memory dump. Maybe it will help. |
It looks like your browser isn't supported any more. Please update your browser to restore your access to YouTube and get all our latest features. This means we have to change user agent in requests |
Did not change anything in phone or settings, but everything works fine now. And if it was working with VPN (#2662), maybe the reason was internet provider. Sorry for causing troubles and thanks for helping. |
Since 2019/09/20 it is impossible to find or play (open) any video. Infinite loading on trending tab (it caused some UI error once, but can't reproduce it to get crash report). App reinstalling did not help.
SoundCloud and MediaCCC services are working without any issues.
Please inform, if any additional information is needed.
Unable to find videos. Search suggestions are showing, search results not (error).
Exception
Crash log
When opening link, any action (show info, open in player, etc.) causing error.
Exception
Crash log
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