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Slicing failure #17549

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dreeco opened this issue Dec 7, 2023 · 5 comments
Closed

Slicing failure #17549

dreeco opened this issue Dec 7, 2023 · 5 comments
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Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.

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@dreeco
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dreeco commented Dec 7, 2023

Cura Version

5.5.0

Operating System

Windows 11

Printer

Ender 3 S1 pro

Name abnormal settings

No response

Describe model location

No response

Describe your model

simple headset

Add your .zip here ⬇️

serretete_1-9-.zip
@dreeco dreeco added Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Dec 7, 2023
@5axes
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5axes commented Dec 7, 2023

An other Tree Support issue.

image

As this part is not adapted to the tree support, the creation of the supports cannot take place and the cutting process fails.

@GregValiant GregValiant added Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. and removed Status: Triage This ticket requires input from someone of the Cura team labels Dec 7, 2023
@GregValiant
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Now we don't know because it sliced fine for me with Tree Supports turned on. This is on my Win 10 Pro laptop.

@dreeco
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dreeco commented Dec 7, 2023 via email

@5axes 5axes mentioned this issue Dec 7, 2023
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This was referenced Dec 15, 2023
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@5axes 5axes mentioned this issue Dec 23, 2023
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@ThomasRahm ThomasRahm mentioned this issue Dec 24, 2023
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@5axes 5axes mentioned this issue Jan 3, 2024
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@Vandresc
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👋 Quick update on our side.
Your issue seems to have been resolved with this fix from our wonderful community member ThomasRahm!
(Ultimaker/CuraEngine#2002)

I'll close this issue since it's resolved, a fix should be available with the upcoming release.

Thanks again, and please let us know if you run into any other issues 💪

@HellAholic
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We made some improvements to prevent slicing fails in Cura 5.7.0 available to download now. I was able to slice your model successfully in 5.7.0. Could you test if that's the case for you as well? Feel free to reopen the issue if it is not resolved.
You can download it here: https://github.com/Ultimaker/Cura/releases/tag/5.7.0

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Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.
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@dreeco @5axes @HellAholic @GregValiant @Vandresc