Anno 1800 (916440)

[doitsujin]

Compatibility Report

• Name of the game with compatibility issues: Anno 1800
• Steam AppID of the game: 916440

System Information

• GPU: RX 480
• Driver/LLVM version: Mesa 19.1-git / LLVM 9.0-git
• Kernel version: 5.0.7
• Link to full system information report as Gist: https://gist.github.com/doitsujin/e41ec831f7d72e31bdbab09e6b1085bb
• Proton version: 4.2-2

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

steam-916440.log

Symptoms

The game boots up and then immediately crashes, showing the following error message:

This is with the Uplay overlay already disabled.

The game does actually work on my wine-tkg 4.6 setup, although I'm not sure if that's due to wine itself or any native libraries installed through winetricks.

Reproduction

1. Start the game, for the first time and let it crash
2. Disable the Uplay overlay
3. Start the game again, it'll fail with the above error

[kisak-valve]

As a side note, looks like this game would benefit from Media Foundation support.

[alan-cugler]

I've been messing with this all morning.

If I don't close the uplay window then the game just stays a black screen with no sound, though the cursor will change to the in game cursor design.
If I exit out of uplay then the black screen becomes functional and I get the in game warning, however (I think) because I exited uplay, the game window closes a few moments later and there is an annoying uplay background process I have to manually go kill.

[alan-cugler]

I did try to run this through Lutris. I got the same behavior from there as well.

[ananace]

For me, disabling the overlay lets the game launch to the point where it presents the epilepsy warning screen, then it suddenly closes. UPlay is still running at that point, and has to be manually killed - both it and the remaining Anno process.

Switching UPlay to launch in offline mode gets me past the warning screen and into the game proper though, at that point it seems to run quite acceptably, and I imagine that it'll run even better when DXVK is updated. (Without any multiplayer features of course, being offline and all)

[jakub-chatrny]

Same error here. I've tried disabled overalys uplay in offline makes no difference. Tried both steam+proton4.2, lutris+wine4.5 For numerous tries (~3h) I've managed run game 3 times, game was running nicely, but after game restart same error again.

GPU Driver:NVIDIA 418.56
GPU:NVIDIA GeForce GTX 1060 6GB
CPU:Intel Core i5-3450 @ 3.10GHz
Distro:Ubuntu 18.10
Kernel:4.18.0-17-generic

[jakub-chatrny]

For those who are looking for workaround:

1. Run anno with Lutris + tkg-protonified-4.1-x86_64 (you can use set up from Lutris web page)
2. Turn uplay to offline
3. Run Anno in Uplay (It will start wine steam also)
4. Wait for Anno1800.exe process to appear and then kill it (first time)
5. Run Anno in Uplay again
6. Game loads up without "Wine C++ Runtime library" error (if it shows system dialog for application not responding just click wait)

It is wierd but worked for me every time so far.
Although game is kinda laggy (not depending on quality settings - same lag for low as for high) but playable.

Enjoy game!

Source of workaround (thenopeguy):
https://www.reddit.com/r/anno/comments/awfm4d/anno_1800_on_linux/

Edit: Also I'm not sure if its necessary but I have disabled overlays in both Uplay and Steam

[Holzhaus]

Out of the box, Anno 1800 will crash right after the epilepsy warning screen. However, you can make the single player part of the game work by disabling the Uplay overlay and switching Uplay into offline mode.

This can be done by editing the file ~/.steam/steam/steamapps/compatdata/916440/pfx/drive_c/users/steamuser/Local Settings/Application Data/Ubisoft Game Launcher/settings.yml and setting overlay.enabled = false and user.forceoffline = true. Next time you start Anno 1800 via Steam, the Uplay login window opens but won't let you log in because you are in offline mode. Click on "Settings" and unset the checkbox for "Always start Uplay in offline mode", then click on the small "Restart Uplay" button above it. Now you can log in and don't forget to set the "Remember Me" checkbox. After logging in successfully, you can now reenable offline mode (e.g. by closing uplay, and setting user.forceoffline = true in the config file again).

Multiplayer won't work that way, obviously. Also, zooming in/out causes a few graphical artifacts, but that might be solved by a newer DXVK version. Other than that, the game is perfectly playable.

[doitsujin]

Also, zooming in/out causes a few graphical artifacts, but that might be solved by a newer DXVK version.

If you're referring to shadows, this actually seems to be a (rare) game bug and is usually fixed by restarting the game.

[withoutaface]

Maybe a possible workaround for the "C++ Runtime" crash:
I guess it's caused by launch combination steam + uplay on newer wine versions.
Tested the game with the first patch and was facing the c++ runtime error on
lutris (tkg-protonified 4.5 faudio / tkg4.6) & proton 4.2-3
tkg-protonified 4.1 worked as described above.
(all with uplay offline mode and both overlays disabled)

Nearly giving up after trying also vcrun2015 from winetricks and win10 configurartion
(uninstalled afterwards)
i used the "Run EXE inside wine prefix" function and navigated directly to "steamapps/common/Anno 1800/Bin/Win64/Anno1800.exe"
(no wine process should be running in the prefix! / it's also working for me with setting executeable path directly to Anno1800.exe in lutris)

Now the game behave different on my system:

• tkg4.6 with uplay in online mode working fine without c++ error and starting with 100% success rate /no multiplayer.
• tkg4.5 faudio crash but without c++ error.
  (Starting the game with Uplay.exe again gives the c++ error like before.)

My guess is that the error is caused by different behavior with the launch parameter "-uplay_steam_mode" from Uplay
[Terminal with Uplay.exe]
UbisoftGameLauncher.exe [deleted] -upc_arguments -uplay_steam_mode
Anno1800.exe -uplay_steam_mode

[Terminal direct Anno1800.exe launch]
UbisoftGameLauncher.exe [deleted] -upc_arguments
Anno1800.exe -uplay_steam_mode

Maybe this can also be tested with proton and steamlinux (overwrite launch command)!?

System:
OS: Ubuntu 19.04
KERNEL: 5.0.0-13-generic
CPU: Intel Core i7-6700HQ @ 2.60GHz
GPU: NVIDIA GeForce GTX 1070
GPU DRIVER: NVIDIA 430.09
RAM: 16 GB

[withoutaface]

I'm now able to run the game without c++ runtime error on proton 4.2-3 using a workaround to launch the exe with cmd inside the prefix. The commands marked as NOT WORKING are giving me a "file corruption detected, validate files with uplay" error. Sadly i was not able to adapt the launch command from steam directly.

Feel free to adapt it for your system

#!/bin/bash
#ubuntu 19.04 / proton 4.2-3 / bash 5.0
echo "launch Anno1800.exe with Proton 4.2 (hopefully no c++ crash!)"
export STEAMROOT="$HOME/.steam"
export PATH="$STEAMROOT/steam/steamapps/common/Proton 4.2/dist/bin/:$STEAMROOT/ubuntu12_32/steam-runtime/amd64/bin:$STEAMROOT/ubuntu12_32/steam-runtime/amd64/usr/bin:$PATH"
export WINEDEBUG="-all"
export WINEDLLPATH="$STEAMROOT/steam/steamapps/common/Proton 4.2/dist/lib64/wine:$STEAMROOT/steam/steamapps/common/Proton 4.2/dist/lib/wine"
export LD_LIBRARY_PATH="$STEAMROOT/steam/steamapps/common/Proton 4.2/dist/lib64:$STEAMROOT/steam/steamapps/common/Proton 4.2/dist/lib:$STEAMROOT/ubuntu12_32/steam-runtime/pinned_libs_32:$STEAMROOT/ubuntu12_32/steam-runtime/pinned_libs_64:/usr/lib/x86_64-linux-gnu/libfakeroot:/lib/i386-linux-gnu:/usr/lib/i386-linux-gnu:/usr/local/lib:/lib/x86_64-linux-gnu:/usr/lib/x86_64-linux-gnu:/lib:/usr/lib:/usr/lib/i386-linux-gnu/i686:/usr/lib/i386-linux-gnu/sse2:/usr/lib/i386-linux-gnu/i686/sse2:$STEAMROOT/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu:$STEAMROOT/ubuntu12_32/steam-runtime/i386/lib:$STEAMROOT/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu:$STEAMROOT/ubuntu12_32/steam-runtime/i386/usr/lib:$STEAMROOT/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu:$STEAMROOT/ubuntu12_32/steam-runtime/amd64/lib:$STEAMROOT/ubuntu12_32/steam-runtime/amd64/usr/lib/x86_64-linux-gnu:$STEAMROOT/ubuntu12_32/steam-runtime/amd64/usr/lib:"
#export WINEDLLOVERRIDES="d3d11=n;dxgi=n"
export WINEPREFIX="$STEAMROOT/steam/steamapps/compatdata/916440/pfx"
EXE_PATH_WIN_FOLDER="\steam\steamapps\common\Anno 1800\Bin\Win64"
EXE_PATH_WIN_DRIVE=$(echo $STEAMROOT | sed -e 's/\//\\/g')
EXE_PATH_WIN="Z:$EXE_PATH_WIN_DRIVE$EXE_PATH_WIN_FOLDER"
echo "exe path for cmd launch:"
echo $EXE_PATH_WIN
echo "WINE PREFIX:"
echo $WINEPREFIX
echo "WINE VERSION:"
wine --version
echo "create Anno1800.bat file:"
echo "@echo try to start Anno1800.exe with cmd in Proton environment" > Anno1800.bat
echo "@echo change directory to $EXE_PATH_WIN" >> Anno1800.bat
echo "@cd $EXE_PATH_WIN" >> Anno1800.bat
echo "@echo launch Anno1800.exe" >> Anno1800.bat
echo "@start Anno1800.exe" >> Anno1800.bat
echo "@exit"
cat Anno1800.bat
echo "launch Anno1800.bat"
wine cmd /c Anno1800.bat

# NOT WORKING #
#wine ~/.steam/steam/steamapps/common/Anno\ 1800/Bin/Win64/Anno1800.exe
#STEAM_COMPAT_DATA_PATH=~/.steam/steam/steamapps/compatdata/916440 ~/.steam/steam/steamapps/common/Proton\ 4.2/proton run ~/.steam/steam/steamapps/common/Anno\ 1800/Bin/Win64/Anno1800.exe
#STEAM_COMPAT_DATA_PATH=~/.steam/steam/steamapps/compatdata/916440 ~/.steam/steam/steamapps/common/Proton\ 4.2/proton waitforexitandrun ~/.steam/steam/steamapps/common/Anno\ 1800/Bin/Win64/Anno1800.exe

[fgblomqvist]

Not sure if this is of any help, but I bought the game on Epic Game Store and can, therefore, run it independently in UPlay, and it runs fine for me out-of-box (Wine tkg 4.6, DXVK 1.1.1). No multiplayer since it fails to detect NAT type (or something like that, probably possible to work around somehow), but yeah, just figured I'd throw it out there.

[Palaix]

Now Anno starts with the script from "withoutaface" (thanks!). Before i got the C++ error. But graphic looks ugly. The grass and mountains are shown as black. Also some overlays (e.g. talking persons) seems to have missing colors.

I changed the graphic settings from medium to high or ultra. All the same. Screenshot is not possible because the image just shows black screen. I attached a photo from smartphone.

Ubuntu 19.04
rx580
i5-8400
5.1.1-050101-generic (also older ones)
steam overlay and UPlay overlay are disabled.

[withoutaface]

i made a little launcher to start the game directly from steam
(Anno1800 links to launcher; launcher starts renamed exe with cmd).

<EDIT: removed instructions/picture>

<Link removed by moderator>