Unravel Two (1225570)

[frostworx]

Compatibility Report

Name of the game with compatibility issues: Unravel Two
Steam AppID of the game: 1225570

System Information

GPU: RTX 2080
Driver/LLVM version: nvidia-vulkan-440.66.15
Kernel version: 5.6.15-arch1-1
Proton version: 5.0-8

I confirm:

[] that I haven't found an existing compatibility report for this game.
[] that I have checked whether there are updates for my system available.

steam-1225570.log

Symptoms:

The game fails to start. this has multiple reasons:

• origin fails to start correctly and crashes: EA Origin crashes with several games #3937 ( current workaround is to remove kernel32.dll in the games wineprefix in either system32 or syswow64 - depends on the game - here system32)

• the game fails to start anyway. it opens a white fullscreen, which turns black after a while. audio is working though (music). you have to kill the process here

[kisak-valve]

From the log:

14855.942:0a00:0bcc:err:gstreamer:unknown_type Could not find a filter for caps: "video/x-divx, divxversion=(int)4, framerate=(fraction)30/1, width=(int)1920, height=(int)1080"
14855.943:0a00:0bd0:err:gstreamer:unknown_type Could not find a filter for caps: "audio/mpeg, mpegversion=(int)4, rate=(int)48000, channels=(int)2, codec_data=(buffer)1190, framed=(boolean)true, level=(string)2, base-profile=(string)lc, profile=(string)lc, stream-format=(string)raw"
14855.943:0a00:0bc0:err:gstreamer:gstdecoder_init_gst Failed to play stream.
14855.943:0a00:0bcc:err:gstreamer:watch_bus decodebin0: Your GStreamer installation is missing a plug-in.
14855.943:0a00:0bcc:err:gstreamer:watch_bus ../../proton/gst-plugins-base/gst/playback/gstdecodebin2.c(4679): gst_decode_bin_expose (): /GstBin:bin0/GstDecodeBin:decodebin0:
no suitable plugins found:
Missing decoder: MPEG-4 AAC (audio/mpeg, mpegversion=(int)4, rate=(int)48000, channels=(int)2, codec_data=(buffer)1190, framed=(boolean)true, level=(string)2, base-profile=(string)lc, profile=(string)lc, stream-format=(string)raw)
Missing decoder: DivX MPEG-4 Version 4 (video/x-divx, divxversion=(int)4, framerate=(fraction)30/1, width=(int)1920, height=(int)1080)
[...]
14855.961:0a00:0bd0:err:gstreamer:watch_bus avidemux5: Internal data stream error.
14855.961:0a00:0bd0:err:gstreamer:watch_bus ../../proton/gst-plugins-good/gst/avi/gstavidemux.c(5780): gst_avi_demux_loop (): /GstBin:bin5/GstAviDemux:avidemux5:
streaming stopped, reason not-negotiated (-4)

[frostworx]

what is really strange is that gstreamer seems to escape its wineprefix here somehow.
at least there is a gstreamer-1.0 directory
in ..../steamapps/compatdata/1225570/
containing a 122157 byte registry.x86_64.bin

edit: for the records: gst-plugins-good-1.16.2-3 lib32-gst-plugins-good-1.16.2-1 are already installed.

[frostworx]

 # strings registry.x86_64.bin  | head -n12
1.3.0
audioparsers
Parsers for various audio formats
/media/ssdeam/SteamLibrary/steamapps/common/Proton 5.0/dist/lib64/gstreamer-1.0/libgstaudioparsers.so
1.16.2
LGPL
gst-plugins-good
GStreamer Good Plug-ins source release
Unknown package origin
GstElementFactory
wavpackparse
metadata, long-name=(string)"Wavpack\ audio\ stream\ parser", klass=(string)Codec/Parser/Audio, description=(string)"Wavpack\ parser", author=(string)"Mark\ Nauwelaerts\ \<mark.nauwelaerts\@collabora.co.uk\>";

via https://bugzilla.redhat.com/show_bug.cgi?id=1472160#c16

the full registry.x86_64.bin blob as zip:
registry.x86_64.bin.zip

edit:

• neither removing V directory (with the videos)
• nor clearing Video/video_info.txt
• nor converting the videos quick&dirty with ffmpeg to some avis and overwriting the video files
  didn't workaround this
  (ffmpeg (and mpv) accept the input files though)
  edit2: hope is low as UnravelTwo.exe is x86-64, but just compiling lib32-gst-libav (gst-libav already installed)

[frostworx]

installing quartz and disabling winegestreamer fixes the issue! the game works :)
edit: Unravel 1 #3961 can't get to work with this workaround

[NTMan]

I only observe the black screen after launch.

steam-1225570.log

[NTMan]

With proton 5.0-10-rc1 I still see only a black screen and hear the background music.

[frostworx]

did you try "installing quartz and disabling winegestreamer" @NTMan ?

[avrilfanomar]

@frostworx I've tried it but it doesn't help. Did you do anything else except installing quartz and disabling gstreamer?

[avrilfanomar]

Funny enough, I've got the game working by removing videos from "steamapps/common/UnravelTwo/D3D11/V". You can just watch them manually :)
Nothing else I've tried helped and I still saw gstreamer errors in log.

[frostworx]

@avrilfanomar no I haven't done anything else, but I haven't touched the game since I opened this issue, so maybe things changed since then.

[frostworx]

@avrilfanomar just tried it again from scratch with a clean WINEPREFIX.
The game still works when quartz is installed, but only if
winegstreamer is disabled directly in winecfg or via regedit
looks like
WINEDLLOVERRIDES="winegestreamer=d"
alone doesn't work.
I'll add a "tweak config" in steamtinkerlaunch :)

winegstreamer-disable.reg.txt

[avrilfanomar]

I've tried disabling it with winecfg, but apparently that didn't work for me. Anyways thanks for help!
Also game is working for me way better with OpenGL (PROTON_USE_WINED3D=1 option).

[frostworx]

oh that is strange. which gfx card and drivers do you use, @avrilfanomar?
I'm running Radeon VII with mesa aco here

[avrilfanomar]

systeminfo.txt

[frostworx]

so nvidia might be the problem indeed

[frostworx]

@avrilfanomar just tried it again from scratch with a clean WINEPREFIX.
The game still works when quartz is installed, but only if
winegstreamer is disabled directly in winecfg or via regedit
looks like
WINEDLLOVERRIDES="winegestreamer=d"
alone doesn't work.
I'll add a "tweak config" in steamtinkerlaunch :)

winegstreamer-disable.reg.txt

function added in https://github.com/frostworx/steamtinkerlaunch/releases/tag/v1.0.0
and tweak config in sonic2kk/steamtinkerlaunch@cb2ac72

[frostworx]

Unravel works with Proton 5.13-1, but Unravel Two still requires above tweak. Without thequartz override it draws a screen as shown here

[hcwinsemius]

Would be really nice if we can nail this entirely. I did the following.

• set Proton 5.0.10 as launcher
• click 'play' which leads me through the origin installer
• can't get further than a black screen so closed game.
• opened terminal and did WINEPREFIX=..... winetricks quartz
• WINEPREFIX=..... winetricks winecfg -- added winegstreamer as new override library and disabled
• WINEPREFIX=...... wine64 regedit -- imported the .reg file suggested by @frostworx .

To no avail. Still a black screen. Removing the videos helps!

Any chance anyone knows what I did wrong? If I get the solution I'll post it on protondb. Thanks!

[frostworx]

Just tested with a clean wineprefix and it doesn't work for me anymore as well.
Here already the horrible annoying Origin launcher fails though.

[hcwinsemius]

@frostworx thanks for testing! Ugh...yeah origin is still a pain I guess....I'll try again in case either proton or origin is updated. Will post here if I learn something new.

[alan-cugler]

Was able to isntall and run the game on proton. However, it does not map controller support correctly. When i tried to manually map the button bindings it dropped controller support completely. Was a bit frustrating.
My specs:
ubuntu 20.04
24 Gb RAM
1 Tb Hdd for games
250 Gb SSD for operating system
3.4Ghz 4x core intel processor.

[dariox86]

@frostworx, do you have working in-game cutscenes with your workaround for Unravel Two (1225570)? By the way, Unravel (1225560) works.

[frostworx]

@dariox86, I haven't tried the game since last origin launcher fail and reported in October that Unravel 1 works with proton 5.13-1.

[dariox86]

@frostworx, don't you remember if cutscene playback (Media Foundation) were working?

[dariox86]

OK, I got the game working with cutscenes. With Proton Experimental 5.13-20210107 there is no need for winegstreamer override. Launch the game with Proton Experimental 5.13-20210107. If Origin installer at some point yields an error message, click OK and close Origin window. Finally install quartz with protontricks and launch the game.

[agharbeia]

With Proton experimental (experimental-6.3-20210507), there exist two quartz.dll files at the following paths:

• drive_c/windows/system32
• drive_c/windows/syswow64

Disabling winegstreamer in winecfg makes the game start normally with the videos.

[frostworx]

Just tried with a clean WINEPREFIX with proton-6.3-3 and the game worked ootb (with the intro menu water video animation visible). So disabling winegstreamer and installing windows quartz doesn't seem to be required anymore.

@agharbeia the quartz.dlls you've seen are probably those coming directly from wine/proton.
Looks like those are enough meanwhile, so for me the game has Whitelist status (if possible with depending on the origin launcher moving target)

[agharbeia]

Just tried with a clean WINEPREFIX with proton-6.3-3 and the game worked ootb (with the intro menu water video animation visible). So disabling winegstreamer and installing windows quartz doesn't seem to be required anymore.

I just updated my previous comment with the Proton version in my system.
And It's worth mentioning that without disabling winegstreamer the issue described persisted.

[MartinPL]

Looks like it working fine with the newest Proton Experimental :)

[redmcg]

I'm still getting the Assertion failed error: "ms->ref == 0" with the latest experimental. But I've added a patch that fixes it to the wine bug here:
https://bugs.winehq.org/show_bug.cgi?id=51616

However, I now get a crash during playback of the opening video. But I am able to workaround this by disabling the steam overlay.

Edit: Disabling either the Steam overlay or the Origin in-game overlay will prevent the crash during playback of the opening video. Disabling the Origin in-game overlay also seems to fix the keyboard not working. The easiest way to disable the Origin in-game overlay is probably by editing the file at:
<steam_library_loc>/steamapps/compatdata/1225570/pfx/drive_c/users/steamuser/AppData/Roaming/Origin/local_<hexdigits>.xml

and setting the value for key EnableIgo to false

[redmcg]

The patch mentioned above is now in Proton Experimental. I tried the game with a new prefix and it worked with video playback and without any workarounds.

However, the keyboard didn't work. I was able to resolve this by disabling the Origin in-game overlay by editing:
<steam_library_loc>/steamapps/compatdata/1225570/pfx/drive_c/users/steamuser/AppData/Roaming/Origin/local_<hexdigits>.xml

and adding the following entry:
<Setting key="EnableIgo" type="1" value="false"/>

[redmcg]

I'm just adding a note here in case anyone runs in to the same issue I just did:
When attempting to launch the game, it was bringing up the Origin Launcher, but crashing almost immediately afterwards.

I could see in the proton log that the game was attempting to use my integrated Intel GPU; which is actually not in use (I've configured my desktop for single screen display via my discrete graphics card).

I was able to work-around this problem by adding the following the Steam launch options:
DXVK_FILTER_DEVICE_NAME=GTX %command%

Where GTX is a substring for the name of my discrete graphics card.