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SteamOS stuck in an Xorg startup loop #677

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ghost opened this issue May 31, 2019 · 14 comments
Closed

SteamOS stuck in an Xorg startup loop #677

ghost opened this issue May 31, 2019 · 14 comments
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@ghost
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ghost commented May 31, 2019

  • SteamOS version: 2019-04-22 releases iso

My AMD RX480 graphics card cannot install the ISO Steamos image released by 2019-04-22

Automatically Installation->Restart to Boot animation ->Stuck

@fledermaus
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You should be able to boot into recovery mode from the grub prompt - it's hidden by default but on my machine mashing F11 (or maybe F12?) brings up the grub menu from which I can boot in emergency/recovery mode. Worst case scenario you can add init=/bin/bash to the command line and get a shell without any of the normal startup and investigate from there.

Also when you say restart-to-boot animation: Are you seeing the steam logo, the steam logo with a little progress bar underneath, the bubbles-rising-through-water animation, or something else?

@TTimo
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TTimo commented Jun 3, 2019

Hello @ZILCKIQ

SteamOS uses the grub bootloader. Can you be more specific about what happens the first time you reboot into the newly installed system?

Does the grub prompt appear at all? (you have the option to snapshot/restore your system partition in addition to booting SteamOS at that point)

If you have a grub prompt you could try to boot in safe mode. You may need to press some keys during boot (esc) to get the grub menu (see https://wiki.ubuntu.com/RecoveryMode#Booting_into_recovery_mode)

You could also boot from a live distro on a USB stick diagnose what's going on. Maybe the system booted just fine, but plymouth is stuck .. in that case you'll have some system logs in your root partition.

@ghost
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ghost commented Jun 7, 2019

I judged that the graphics card driver could not be installed properly. It was normal in the old version.

@RyuzakiKK
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I guess I'm facing the same problem.

  • CPU: AMD Ryzen 5 1600
  • GPU: AMD RX 480

Steps to reproduce

  • Download SteamOSDVD.iso published on 2019-04-22.
  • Write the iso to a USB pen drive
  • Boot from USB, choose the expert mode and select an entire drive.
  • At the end it will reboot
  • You'll see the desktop environment, the standard steam update process (the popup window) and the "updating drivers" (I don't remember the exact words) at the bottom of the screen.
  • After that you'll be stuck with a black window that cycles between showing the steamos mouse just for a fraction of a second to a complete black window. In an infinite loop.

When this happens I'm able to change tty. I also tried apt update && apt upgrade but it didn't solve the problem.
This is the Xorg log: Xorg.0.log

@TTimo
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TTimo commented Jul 3, 2019

Thanks for the log.

Can you try to jump that install to the latest SteamOS beta? 2.194 has a new kernel which I think may fix this problem.

See https://github.com/ValveSoftware/SteamOS/wiki/Opting-into-SteamOS-Beta (you need to switch to brewmaster_beta in your apt sources).

@RyuzakiKK
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I just tried upgrading to brewmaster_beta but unfortunately I'm still getting the same issue.
The log is also nearly identical: Xorg.0.log

@TTimo
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TTimo commented Jul 15, 2019

@ZILCKIQ can you provide the output of lspci -v on the machine you are having this problem with? We suspect a compatibility problem with some audio hardware - see ValveSoftware/steam-for-linux#4753

@TTimo TTimo self-assigned this Jul 15, 2019
@TTimo TTimo added the bug label Jul 15, 2019
@TTimo TTimo changed the title AMD graphics card driver SteamOS stuck in an Xorg startup loop Jul 15, 2019
@TTimo
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TTimo commented Jul 16, 2019

This crash should be fixed in latest Steam beta client. Please test again!

Note: if your SteamOS install got stuck in this boot cycle, it may not actually be entirely trivial to get Steam to update, let alone to the beta release.

You can temporarily edit out the -steamos parameter out of /usr/bin/steamos-session, or launch steam from desktop mode as the steam user, and get it updated to latest Steam beta (at least until this reaches general availability).

@ghost
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ghost commented Jul 17, 2019

I can't get into the system at all, System jams after grub is completed!
CPU: RYZEN 1600X
GPU: AMD RX480 8G

@fledermaus
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Do you get any logging at all? Is the system reponsive over the network, or is it locked up completely? Does the system boot successfully from (for example) a [Debian] buster or stretch liveUSB image?

@ghost
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ghost commented Jul 18, 2019

Picture tearing in starter animation

@TTimo
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TTimo commented Jul 18, 2019

@ZILCKIQ it sounds like it will be difficult to recover your system. There is a new installer for brewmaster at http://repo.steampowered.com/download/brewmaster/2.195/ - if we are correct on our diagnostic of the problem you are encountering, this should install and give you a functional SteamOS install.

@ghost
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ghost commented Jul 19, 2019

The problem has been solved in the new ISO
Thank you~

@kisak-valve
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Closing as fixed in SteamOS 2.195.

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