Crash when opening microphone

[garciabruno]

Sometimes it crashes when opening up to microphone to speak on Linux.

[Maccer1]

It's good to read the README before posting a bug report.

If you encounter a bug while using CS:GO, first search the issue list to see if it has already been reported. Include closed issues in your search.
If it has not been reported, create a new issue with at least the following information:
what platform this is occuring on: Linux or Mac;
a short, descriptive title;
a detailed description of the issue, including any output from the command line;
steps for reproducing the issue; and
your system information.

Please add the necessary information :)

[mightyiam]

👍

[mightyiam]

I have experienced this many times. Next time, I'll get the terminal output.

[mightyiam]

Here is the output from steam. Does it include enough of the output from csgo?

No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
Generating new string page texture 2363: 8x256, total string texture memory is 3.50 MB
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
No cached sticky mapping in GetActionSetHandle. Native Steam Controller support won't work.
AL lib: pulseaudio.c:366: Received stream failure!
Assertion 'o' failed at pulse/operation.c:128, function pa_operation_get_state(). Aborting.
CClientSteamContext logged on = 1
Game.dll loaded for "Counter-Strike: Global Offensive"
CGameEventManager::AddListener: event 'server_pre_shutdown' unknown.
CGameEventManager::AddListener: event 'game_newmap' unknown.
CGameEventManager::AddListener: event 'finale_start' unknown.
CGameEventManager::AddListener: event 'round_start' unknown.
CGameEventManager::AddListener: event 'round_end' unknown.
CGameEventManager::AddListener: event 'difficulty_changed' unknown.
CGameEventManager::AddListener: event 'player_connect' unknown.
CGameEventManager::AddListener: event 'player_disconnect' unknown.
GameTypes: missing mapgroupsSP entry for game type/mode (custom/custom).
GameTypes: missing mapgroupsSP entry for game type/mode (cooperative/cooperative).
GameTypes: missing mapgroupsSP entry for game type/mode (cooperative/coopmission).
****loading serverbrowser_client.so
ERROR: ld.so: object '/home/shahar/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
assert_20160518124148_1.dmp[8596]: Uploading dump (out-of-process)
/tmp/dumps/assert_20160518124148_1.dmp
/home/shahar/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/csgo.sh: line 57:  8131 Aborted                 (core dumped) ${DEBUGGER} "${GAMEROOT}"/${GAMEEXE} "$@"
Game removed: AppID 730 "Counter-Strike: Global Offensive", ProcID 8131 
No cached sticky mapping in ActivateActionSet.assert_20160518124148_1.dmp[8596]: Finished uploading minidump (out-of-process): success = yes
assert_20160518124148_1.dmp[8596]: response: Discarded=1
assert_20160518124148_1.dmp[8596]: file ''/tmp/dumps/assert_20160518124148_1.dmp'', upload yes: ''Discarded=1''
pid 8596 != 8595, skipping destruction (fork without exec?)

[mightyiam]

Also, dmesg.txt.

Perhaps csgo doesn't handle mic input failures well?

[davidw-valve]

Can you please post your system info, as reported by Steam?

[garciabruno]

@gdrewb-valve

I'll paste my system information below. Two things.

1. I haven't been able to find a .dmp of the crash, hence I've set the launch parameteres "-debug" and "-enabledebug" hoping I'll get my hands on a more precise crash description which you can debug.

2. I've experienced this with two different kinds of microphones, both USB and 3.5 jack microphone.
   The Steam Survey does not appear to detect any mic, however, I do have a mic connnected.

Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3501 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 14.04.3 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.13.0-77-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11501000
X Window Manager: GNOME Shell
Steam Runtime Version: steam-runtime-release_2016-02-23

Video Card:
Driver: NVIDIA Corporation GeForce GTX 970/PCIe/SSE2

Driver Version:  4.5.0 NVIDIA 352.79
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x10de
DeviceID:  0x13c2
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 6,30" x 3,54"  (7,20" diag)
                                        16,0cm x 9,0cm  (18,3cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4096 MB
Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
Audio device: Realtek ALC887-VD

Memory:
RAM: 7928 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 46245 Mb
Largest Free Hard Disk Block: 22542 Mb
VR Headset: None detected

Thu May 19 21:43:57 2016 GMT: file ''/tmp/dumps/assert_20160519184353_20.dmp'', upload yes: ''CrashID=bp-2bc76130-a880-4a8f-8c42-82f852160519''

[mightyiam]

Computer Information:
    Manufacturer:  Unknown
    Model:  Unknown
    Form Factor: Desktop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Family:  0x6
    CPU Model:  0x3f
    CPU Stepping:  0x2
    CPU Type:  0x0
    Speed:  3500 Mhz
    20 logical processors
    10 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 16.04 LTS (64 bit)
    Kernel Name:  Linux
    Kernel Version:  4.4.0-22-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11803000
    X Window Manager:  Xfwm4
    Steam Runtime Version:  steam-runtime-release_2016-02-23

Video Card:
    Driver:  X.Org Gallium 0.4 on AMD BONAIRE (DRM 2.43.0, LLVM 3.8.0)

    Driver Version:  3.0 Mesa 11.2.0
    OpenGL Version: 3.0
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x1002
    DeviceID:  0x6658
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 20.75" x 11.65"  (23.78" diag)
                                            52.7cm x 29.6cm  (60.4cm diag)
    Primary VRAM: 2048 MB

Sound card:
    Audio device: Realtek ALC1150

Memory:
    RAM:  32041 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_US.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  403043 Mb
    Largest Free Hard Disk Block:  82211 Mb
    VR Headset: None detected

    Fri May 20 18:47:59 2016 GMT: file ''/tmp/dumps/assert_20160520212910_1.dmp'', upload yes: ''Discarded=1''
    Fri May 20 19:01:49 2016 GMT: file ''/tmp/dumps/assert_20160520214804_1.dmp'', upload yes: ''CrashID=bp-af4cd382-f993-4112-ac39-33d6b2160520''

[mightyiam]

I've made an observation.

This is not a certainty. I feel that I should mention it, as it is beginning to seem a probability, to me.

Consistently, pressing the 'talk' button causes an immediate render freeze of a moment, which seems like ~250ms.

It seems that if I speak immediately after pressing the 'talk' button, the crash occurs.

So, I tried to work around this crash by speaking only after the rendering returns from the freeze. So far, this way, it seems that I was able to avoid this crash.

Since we don't know yet, I'll go ahead and report the render freeze as a separate bug.

[mightyiam]

Crashes in competitive suck.

[garciabruno]

@davidw-valve I've experienced a crash and I had -debug and -enableddebug as launch parameters, yet no .dmp was created, do you know if these parameters are still supported?

[mightyiam]

Oh, boy. So many times this crashed me out of a competitive game...

[mightyiam]

Definitely, this only occurs when I speak too soon. I have to wait a little less than a second, it seems, before I speak, in order to not get a crash.

Another observation, is that the crash occurs only when I let go of the button.

[mightyiam]

@grzemach, I've noticed your comment on #500. Could you please see how similar your crash is to mine, here in #674?

[garciabruno]

Hasn't occurred to me after 64-bit update. It used to happen whenever triggering the speak button, not letting go.

[mightyiam]

@garciabruno in that case, there is most likely more than one bug here, and yours seems to be fixed.

[mightyiam]

This is still happening.

[mightyiam]

Still occurring.

[garciabruno]

@mightyiam Might sharing crash dumps? They should be located after a crash in /tmp

[mightyiam]

@garciabruno I've been trying for several minutes now, to trigger the crash and couldn't.

The only thing that seems to be different, is that I tried on game modes other than competitive.

Obviously, because I wouldn't like to have a crash in competitive mode.

Yet, it seems that I'll have to do just that.

[mightyiam]

And now I played a competitive game and tried to trigger the crash and also couldn't. I don't trust that it is gone, though. There was no update since 3 days ago. Last seems to be this.

[mightyiam]

shahar_log.txt
shahar_stdout.txt

assert_20160814145933_1.dmp.zip

I think I got a crash dump.

[clanstyles]

I'm not sure if this helps, I opened a ticket regarding a very similar issue. #1328 In my report, I've been able to identify that it's a new processes that's spawning that causes it. While it happens, kill that last process and your game will resume.

[4nk1]

Still happening, I can ez crash csgo 4times in 1 competitive match because of this, resulting in a full PC restart.