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[BUG] Export Art & Posters NOT honouring the Dimension settings #542

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trumpy81 opened this issue Jul 19, 2022 · 4 comments
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[BUG] Export Art & Posters NOT honouring the Dimension settings #542

trumpy81 opened this issue Jul 19, 2022 · 4 comments
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@trumpy81
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trumpy81 commented Jul 19, 2022

Describe the bug
I'm not sure if this is an ET issue or a Plex issue.

Exporting art results in the configured dimensions being ignored. The files are named with the dimensions in the filename, but upon opening the file in an image editor etc. the dimensions differ.

The configured dimensions for art are 1920*1080, but the actual image dimensions as output, vary a great deal, from 1280*720 to 3413*1920.

See the image below, it shows the filename as output and the actual dimensions of the image.

E.G.
explorer_3Qco96XXuz

Exporting Posters, the setting is configured to 200*300, but the output files are all 300*450. It seems the width setting is being ignored and the height setting is being confused with the width setting. It appears that the image aspect ratio is being used to determine the height instead.

Expected behavior
I expect the images to be in the resolution set in the ExportTools settings.

Desktop (please complete the following information):

  • OS: Windows 11 Pro

WebTools-NG.json
WebTools-NG - Copy.zip

Logs
WebTools-NG.log

@trumpy81 trumpy81 added the Support Support label Jul 19, 2022
@ukdtom
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ukdtom commented Jul 19, 2022

It's how PMS does it sadly...

In the Tooltip

image

@ukdtom
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ukdtom commented Jul 19, 2022

When said, in the Wiki under export, we do not tell people how-to export posters and arts, AFAICT?

@trumpy81
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trumpy81 commented Jul 20, 2022

There is a tip on the Wiki informing the user to use an * asterix when defining the Width*Height dimensions, but nothing beyond that. I will correct that once this is sorted out.

For Posters & Art, using comma separated dimensions causes multiple images to be output, one for each dimension specified. I guess that is intended?

For Posters, the dimensions are being reversed. If I specify 200*300, then the posters are all output at 300*450, but if I specify 300*200 in the settings, then the posters are output at 200*300.

The dimensions also change for Art. When the Setting reads 1080*1920, then the majority of the artwork is output at 1920*1080 or less, but NOT more than 1920*1080 (so mostly correct). If you reverse the Settings dimensions, then the output artwork dimensions are all over the place, less and more (mostly incorrect).

So the dimension Settings need to be written as Height * Width and not as Width * Height as they are now.

Note: If you have access to my servers, then use my Movies 4K library to output the results. It only contains 36 files, so it should not take too long to output and it should show reasonable results.

@ukdtom ukdtom added this to the V1.0.0 milestone Jul 22, 2022
@ukdtom ukdtom added bug Something isn't working and removed Support Support labels Jul 22, 2022
@ukdtom ukdtom closed this as completed in c8b9014 Jul 22, 2022
ukdtom added a commit that referenced this issue Jul 22, 2022
…T-honouring-the-Dimension-settings

Fix #542 Flipped witdh and Hight in the code
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ukdtom commented Jul 22, 2022

And as usual, feel free to reopen if something is still wrong with the newest build

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