[Android] App force closes on mobile when downloaded from PlayStore

[jochebedtjq]

Specifications
OS Version: [FILL IN]
Device Manufacturer: [FILL IN]

Stickers

• [YES] My stickers do comply with the sticker requirements (512x512 and < 100 KB)
• [YES] My tray icon does comply with the requirements (96x96 and < 50 KB)
• [YES] I am using WebP images for stickers.
• [YES] I am using PNG images for stickers.

Problem Description
App works perfectly well with emulator and also on mobile via USB. But when uploaded onto Google PlayStore and downloaded from PlayStore, the app kept shutting down. Can't even open the app! It force closes.

Reproduction Steps
Only added the sticker images as per the README file and changed the IdApplication.

Head of Commit

Links
https://play.google.com/store/apps/details?id=angkukuehgirl.stickers.app

[jochebedtjq]

I am using WebP images for stickers, and .png for tray icons.

[jochebedtjq]

Published the app on Playstore using Id=com.akkg.stickerapp (internal test), and this is my .json file:

{
  "android_play_store_link": "https://play.google.com/store/apps/details?id=com.akkg.stickerapp",
  "ios_app_store_link": "",
  "sticker_packs": [
    {
      "identifier": "1",
      "name": "Ang Ku Kueh Girl Stickers",
      "publisher": "Ang Ku Kueh Girl",
      "tray_image_file": "tray_AKKG.png",
      "publisher_email":"",
      "publisher_website": "",
      "privacy_policy_website": "",
      "license_agreement_website": "",
      "stickers": [
        {
          "image_file": "1_akkgsticker.webp"
        },
        {
          "image_file": "2_akkgsticker.webp"
        },
        {
          "image_file": "3_akkgsticker.webp"
        },
        {
          "image_file": "4_akkgsticker.webp"
        },
        {
          "image_file": "5_akkgsticker.webp"
        },
        {
          "image_file": "6_akkgsticker.webp"
        },
        {
          "image_file": "7_akkgsticker.webp"
        },
        {
          "image_file": "8_akkgsticker.webp"
        },
        {
          "image_file": "9_akkgsticker.webp"
        },
        {
          "image_file": "10_akkgsticker.webp"
        },
        {
          "image_file": "11_akkgsticker.webp"
        },
        {
          "image_file": "12_akkgsticker.webp"
        },
        {
          "image_file": "13_akkgsticker.webp"
        },
        {
          "image_file": "14_akkgsticker.webp"
        },
        {
          "image_file": "15_akkgsticker.webp"
        },
        {
          "image_file": "16_akkgsticker.webp"
        },
        {
          "image_file": "17_akkgsticker.webp"
        },
        {
          "image_file": "18_akkgsticker.webp"
        },
        {
          "image_file": "19_akkgsticker.webp"
        },
        {
          "image_file": "20_akkgsticker.webp"
        },
        {
          "image_file": "21_akkgsticker.webp"
        },
        {
          "image_file": "22_akkgsticker.webp"
        },
        {
          "image_file": "23_akkgsticker.webp"
        },
        {
          "image_file": "24_akkgsticker.webp"
        },
        {
          "image_file": "25_akkgsticker.webp"
        },
        {
          "image_file": "26_akkgsticker.webp"
        },
        {
          "image_file": "27_akkgsticker.webp"
        },
        {
          "image_file": "28_akkgsticker.webp"
        },
        {
          "image_file": "29_akkgsticker.webp"
        },
        {
          "image_file": "30_akkgsticker.webp"
        }
      ]
    }
  ]
}

[jochebedtjq]

Wanting to trace the exact problem, I've used the original files from the repo and only changed the ApplicationID. (No change in files or other details.) Yet it still crashes every time I open the app on mobile. Any advice??

What I did:

• downloaded repo for android
• opened on android studio
• edited appID
• generated signed bundle
• upload to play store as internal test
• download app using mobile phone (huawei)
• open app
• app crashes

[jochebedtjq]

I'm currently using aab to upload:

• build > generate signed bundle > aab > (create new keystore path)

When I try to use apk: generate signed bundle > APK, uploading the apk file (release version) onto playstore gives the error "Upload failed
You uploaded an APK with an invalid signature (learn more about signing). Error from apksigner: ERROR: JAR_SIG_NO_SIGNATURES: No JAR signatures"

Sorry I'm not good at codes, how do i get the JAR signatures?

[simonzhexu]

I will take a look!

[rebelholic]

Maybe its same issue with this link

@simonzhexu please fix it now

[alexbertis]

When I try to use apk: generate signed bundle > APK, uploading the apk file (release version) onto playstore gives the error "Upload failed
You uploaded an APK with an invalid signature (learn more about signing). Error from apksigner: ERROR: JAR_SIG_NO_SIGNATURES: No JAR signatures"

Sorry I'm not good at codes, how do i get the JAR signatures?

The only thing that has worked for me until now is delete the build folder under the app module, then Generate Signed APK (NOT App Bundle) and it seems to work.
When using App Bundle users can't open the app and the error Google Play displays you is gone after you do what I just said.

Anyways, it's a mess and I think the WhatsApp devs responsible for this need to fix this ASAP, a workaround like mine should NEVER be necessary for production apps.

[MarvinJWendt]

I am pretty sure that @simonzhexu is working on this. Please be patient until a fix is released.

[simonzhexu]

Sorry, guys, this turns out to be a problem with fresco, where app bundle is not well supported. This commit fixes it: 00c372e
The problem was that app bundle builds multiple dexes, but Fresco was only looking at one to find the so file. There were no problems with using apk to send to play store.

[matifali]

Is there a fix available yet? Or we have to upload the apk instead of .aab app bundle?

[alexbertis]

@matifali This was already fixed more than a month ago (by upgrading Fresco).

[matifali]

Yes. I found the solution and got it fixed. Thank you all for help.

[hardapps1692]

Yes. I found the solution and got it fixed. Thank you all for help.

Please share the solution because I am facing this issue in my all sticker apps. Please help me out.

[alexbertis]

@hardapps1692 check out my comment. Just update the Fresco dependency.

[hardapps1692]

@hardapps1692 check out my comment. Just update the Fresco dependency.

Where is your updated Fresco dependency?