Skip to content

YosefOberlander/RMA-Support-ticket-system-with-codeIgniter

Repository files navigation

Update - June 29, 2020

I've been seeing people interact with this repo, do you want me to keep updating this? if yes please open an Issue and let me know. Thanks

codeigniter-rma/support ticket

A user rma/support ticket start for Codeigniter 3

Installation

  1. Open /application/config/database.php and edit with your database settings
  2. On your database, open a SQL terminal paste this and execute:
CREATE TABLE IF NOT EXISTS `request_rma_form` (
  `id` int(11) NOT NULL,
  `rma_request_count` int(11) NOT NULL,
  `reference_number` varchar(255) NOT NULL,
  `rma_number` varchar(255) NOT NULL,
  `refund_number` varchar(255) NOT NULL,
  `rma_request_date` varchar(255) NOT NULL,
  `name` varchar(255) NOT NULL,
  `email` varchar(255) NOT NULL,
  `phone` varchar(255) NOT NULL,
  `extension` varchar(255) NOT NULL,
  `fax` varchar(255) NOT NULL,
  `company` varchar(255) NOT NULL,
  `marketplace_name` varchar(255) NOT NULL,
  `order_number` varchar(255) NOT NULL,
  `address_one` varchar(255) NOT NULL,
  `address_two` varchar(255) NOT NULL,
  `city` varchar(255) NOT NULL,
  `state` varchar(255) NOT NULL,
  `zip_code` varchar(255) NOT NULL,
  `return_type` varchar(255) NOT NULL,
  `hardware_problem` varchar(255) DEFAULT NULL,
  `sku` varchar(255) NOT NULL,
  `product_name` varchar(255) NOT NULL,
  `quantity` varchar(255) NOT NULL,
  `invoice_number` varchar(255) DEFAULT NULL,
  `po_number` varchar(255) DEFAULT NULL,
  `hardware_serial_numbers` text,
  `comments` text NOT NULL,
  `status` int(11) NOT NULL DEFAULT '0'
);

Usage

It is just a starter for RMA/Support Ticket functionalities.

Extend the user controller or keep it as it is and write your own application with Codeigniter.

About

an RMA\Support ticket system application built with codeIgniter

Resources

License

Stars

Watchers

Forks

Packages

 
 
 

Languages