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A novel system for the automated question & answering of product-related user queries present on e-commerce websites using Capsule Networks (implemented in Keras)

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Question Answering using Capsule Networks

Capsule networks are considered to overcome the shortcomings of CNNs. They are used for understanding the spatial information, as they help in making sense of words even if they are not adjacent.A capsule consists of a group of neurons along with the activation, which helps in providing the probability for the existence of an entity in a piece of textual information.

Packages and concepts used

  • Python
  • Keras
    You can either run the code on python 3.6 or on the kaggle kernel GPU.

Usage

Run the files in the following order:

  1. Libraries.py contains all the libraries to be imported initially.
  2. Dataset.py consists of the importing the training and testing datasets. The dataset is incorporated from the Flipkart.com which is an e-commerce website. The dataset set contained 6 categories with questions and their specifications
  3. Preprocessing.py has all the functions for preprocessing the dataset. The ‘question’ and ‘specification’ columns were merged together into a new column named ‘question_text’. For preprocessing the data, the spellings are corrected and special characters are removed.
  4. Embedding.py contains word embeddings. For the embedding matrix, I used glove embedding and fasttext embedding.
  5. Capsule.py consists of the capsule layer where the activation function squash was used to bring the output vector in the range between 0 and 1. The parameters are set as follows:
  • Num_capsule = 10
  • Dim_capsule = 16
  • Routings = 3

Architecture

Methodology

Results

References

  • Investigating Capsule Networks with Dynamic Routing for Text Classification
    Authors: Zhao, Wei and Ye, Jianbo and Yang, Min and Lei, Zeyang and Zhang, Suofei and Zhao, Zhou
    Journal: arXiv preprint arXiv:1804.00538
    Year: 2018
    Link : https://arxiv.org/abs/1804.00538

  • Dynamic Routing Between Capsules
    Authors: Sara Sabour, Nicholas Frosst, Geoffrey E Hinton
    Journal : arXiv:1710.09829
    Year: 2017
    Link: https://arxiv.org/abs/1804.00538

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A novel system for the automated question & answering of product-related user queries present on e-commerce websites using Capsule Networks (implemented in Keras)

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