pipeline failing with An error occurred while provisioning resources (Error Type: Failure). The remote provider was unable to process the request.

[somiya9868]

Description
The azure pipeline is failing with error

"An error occurred while provisioning resources (Error Type: Failure). The remote provider was unable to process the request."  

Area for Triage:

Question, Bug, or Feature?:
Bug

Virtual environments affected

• Image: ubuntu-latest

Expected behavior
The pipeline should have executed with no issues.

Actual behavior
Suddenly few pipelines stopped running with the mentioned error.

Repro steps
A description with steps to reproduce the issue. If your have a public example or repo to share,
please provide the link.

1. ran the pipeline with Image: ubuntu-latest

[andy-mishechkin]

Hello, @somiya9868
May you provide link to failed pipeline, please

[miketimofeev]

@somiya9868 there was an issue with the backend service, which is resolved by now. Sorry for the inconvenience.
I'm going to close the issue, but please feel free to contact us if you have any concerns.
Thank you!

[mottykohn]

I'm having same issue right now. I checked https://status.azure.com/en-us/status/ and there is no indication of anything being down

[MattJeanes]

Yep same issue here, I just made a big config change so I thought I broke something 😁

By the way Azure DevOps status page is here: https://status.dev.azure.com/ but nothing yet

[sentimental37]

Yes, for me as well, just finished some quick changes, and tried building the branch, but got a build canceled email. Nothing updated on the Azure status page.

[Aaronmyster]

Also having the same issue right now.

[jessebacon]

Same issue

##[error]An error occurred while provisioning resources (Error Type: Failure).
,##[error]The remote provider was unable to process the request.

[calvaradocl]

Same issue from my side. The status of the pipelines are being reported as Healthy.

##[error]An error occurred while provisioning resources (Error Type: Failure).
,##[error]The remote provider was unable to process the request.
Pool: Azure Pipelines
Image: ubuntu-18.04
Started: Just now
Duration: 15s

Job preparation parameters
1 queue time variable used

[alelfreitas]

Same here...

[waylonmtz]

we are having this issue too

[andrewwiebe]

Yup same issue here

[GuerreiroLeonardo]

Same here

[kummerer94]

Same issue.

[wesselkranenborg]

Same here

[aphavichitr]

Same here

[jwyglendowski-precisionlender]

Same here

[mvanhulzen]

Same here, My fix was reverting to ubuntu-16.04. that did work

[ldelpozo]

same here

[TejshreeYeole]

same here

[wesselkranenborg]

Same here, My fix was reverting to ubuntu-16.04. that did work

That's not a fix @mvanhulzen ;-)

[MartynasKer]

same here

[warleipereira]

same here

[MattJeanes]

What Azure DevOps region is everyone in? React to this comment:

You can find this info in organisation settings:

👍🏻 - United States
👎🏻 - Canada
😄 - Brazil
🎉- Europe
😕 - United Kingdom
❤️ - Asia Pacific
🚀 - Australia
👀 - India

[karsegri]

Same issue over here!

[acheraime]

Same issue here.

[maximhazankin]

Same here

[schafric]

@BrainSlugs83 , @miketimofeev we have the same issue. Status page acknowledges nothing as you wrote @BrainSlugs83 🤷🏻‍♂️

[coolhome]

I can confirm it's been having pretty sporadically in the last few hours for Microsoft Hosted Agents. I wish the pipelines would re-try when this type of error occurs.

[softwareliberationarmy]

Same here. Seeing this issue in the Central US region since yesterday.

[mscammacca-andmore]

This is affecting our org as well, EastUs2 since yesterday.

[stevebumbaugh]

Seeing this in Central US region as well, intermittently today

[paillave]

Since today (the 13th february), in Europe, I face this issue in 75% of my builds. It seems to happen with heavy CPU build (TypeScript for example). It seems that for some reason, the process is lost, therefore, at some point the build process realise after 30 minutes that there is a "Disconnection"

[ahilmathew]

Same issue happening now

[ksooner]

getting same error in Australia region
##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.

[tknaller]

same here west europe

[Lkraehen]

+1 Australia region

##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.

[landre14]

Same here in the US using 'windows-latest' hosted agent

,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.
,##[error]Provisioning request delayed or failed to send 5 time(s). This is over the limit of 3 time(s).

[michaelcohenunsw]

+1 Australia region

##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.

[shaandre96]

+1 Australia region

##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.

[kchilka-msft]

+1 same here, in US region 🥲

[nanonandi]

Same issue weu :(

[ko16a46]

Is there an official way to report this pipeline host downtime issue to Azure Devops?
We're getting the same issue here in East US 2 region but there's no reported downtime in https://status.dev.azure.com/

##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.
,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.
,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.
,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.
,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider.
,##[error]Provisioning request delayed or failed to send 5 time(s). This is over the limit of 3 time(s).

[tknaller]

my google fu tells me we should be telling this to https://azure.microsoft.com/en-us/support/devops/ - but there's only an error aswell.

[jmeraq]

Mismo problema por aqui !! Heeeeeeeeeeeeeeelp !!

[landre14]

I created an issue with Microsoft here: https://developercommunity.visualstudio.com/t/Azure-Pipeline-hosted-agents-are-down-w/10298058?q=azure+pipeline+hosted+agent

[germanmartin]

We are expecting the same issues! I opened an internal ticket to microsoft with A severity

[Gustavo-Marques19]

same here

##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider. ,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider. ,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider. ,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider. ,##[warning]There was a failure in sending the provision message: An unexpected failure occurred while attempting to contact the remote provider. ,##[error]Provisioning request delayed or failed to send 5 time(s). This is over the limit of 3 time(s). Pool: [Azure Pipelines](https://dev.azure.com/DevOpsVBB/d13ea5be-8198-4358-9a51-c13c09294942/_settings/agentqueues?poolId=&queueId=38) Image: windows-2022 Started: Today at 20:37 Duration: 45m 37s

[hanguyentgg]

+1 Australia

[GFoley83]

Just goes to show, as ever, the Microsoft status page is absolutely USELESS and only updated after everyone knows there's an issue. Infuriating. Issue has nothing to do with Github actions.

[hsnabsmryum]

Apparently, no one looks at a closed issue 😒

I've opened a new one, let's see if anyone looks at that one eventually:

#7228

P.S. although that seem like a different error than the original error in this issue, at least seems the same as what people have started experiencing today.

[kchilka-msft]

I tried running it again (US region) and it worked for me now! I didnt make any changes btw

[BrainSlugs83]

Same. Started working again without any changes on my end. -- It was broken for a few days and then started working again. Never noticed any reported outage either. 😟

[Manjunathrepo]

Getting below error for Azure pipeline vmImage used is ubuntu latest
##[error]The hosted runner encountered an error while running your job. (Error Type: Disconnect).
##[warning]Received request to deprovision: The request was cancelled by the remote provider.
Intermittently getting this issue, plz help