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Interference between AGVPN and Adguard #5317

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5 of 6 tasks
khafan11 opened this issue May 14, 2024 · 6 comments
Open
5 of 6 tasks

Interference between AGVPN and Adguard #5317

khafan11 opened this issue May 14, 2024 · 6 comments
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@khafan11
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Please answer the following questions for yourself before submitting an issue

  • Filters were updated before reproducing an issue
  • I checked the knowledge base and found no answer
  • I checked to make sure that this issue has not already been filed

AdGuard version

4.4 Nightly 47

Environment

  • OS version: Android 14
  • Device: vivo Y55 5G

HTTPS filtering

  • yes, I do

Root access

  • yes, I have it

Integration with AdGuard VPN

  • yes, I do

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

No response

Social

AdGuard Social Media filter

Annoyances

No response

Security

No response

Language-specific

Persian Blocker

Other

No response

Which DNS server do you use?

AdGuard DNS

DNS protocol

DNS-over-QUIC

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Issue Details

Steps to reproduce:
1.Use AdguardVPN and Adguard in Integrated mode

Expected Behavior

Should work without disruption and slowing down internet connection

Actual Behavior

If adguard is activated at the same time, the internet will slow down and not work properly.

Screenshots

Screenshot 1

https://t.me/adguard/176184/206892

Additional Information

No response

@ESurina
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ESurina commented May 27, 2024

Please try disabling battery optimization for both apps and let us know if this will fix the problem.

@khafan11
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khafan11 commented May 27, 2024

@ESurina I had done this before, but it still had a problem I even activated the watchdog option on both apps.
Unfortunately, the most severe restrictions have been implemented on Iran's Internet again since 4 days ago, and I can no longer use AGVPN (it does not connect).That's why I can't take more tests for now :(

@ESurina
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ESurina commented Jun 4, 2024

To troubleshoot this issue, we need to get the app logs.

Here's what we need you to do:

  1. Enable debug logging:
    Settings -> General -> Advanced -> Logging level -> Debug
  2. Reproduce the issue, then remember the exact time when it happened
  3. Collect logs:
    Settings -> General -> Advanced -> Export logs and system info
  4. Send this file to devteam@adguard.com:
    • mention the 5317 number in the subject
    • specify the exact time when the issue occurred

@khafan11
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khafan11 commented Jun 4, 2024

I sent it .
Unfortunately, it is rare to use Adguard and AdguardVPN at the same time after a little time one of them will be killed
Although the VPN was connected (In VPN mode, not in Integration mode) during the last 24 hours without any problem

@ESurina
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ESurina commented Jun 20, 2024

Please send us also logs from AdGuard VPN if you manage to reproduce the problem again.

  1. Enable debug logging:
    Settings -> General -> Advanced settings -> Logging level -> Extreme
  2. Reproduce the issue and remember the exact time when it happened
  3. Collect logs:
    Settings -> General -> Advanced settings -> Export logs and system info
  4. Send this file to devteam@adguard.com:
    • mention the 5317 number in the subject
    • specify the exact time when the issue occurred

@khafan11
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@ESurina
The problem of disruption and slowing down internet connection has been solved in the Adguard VPN version 2.9.9 nightly and Adguard 4.6.3 nightly

But there is still the problem of Adguard VPN being killed and close when used simultaneously with Adguard, I even activated the watchdog and disabling battery optimization for both
Should I open a new issue or continue in this thread?

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