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How to install CmisSync

Nicolas Raoul edited this page Aug 21, 2019 · 54 revisions
  1. Uninstall any other version of CmisSync
  2. Install the latest .NET Framework
  3. Download CmisSync for Windows at http://CmisSync.com and install it

Usage

General tutorial:

  1. After the setup wizard, you should see a red dog icon in the tray.
  2. Right-click on it and choose "Add a remote folder..."
  3. Enter the CMIS URL of your document server. If you don't know the CMIS URL, ask it to your server administrator.
  4. Choose the remote folder you want to sync.
  5. Choose where on the local disk you want to sync it to.
  6. That's all! CmisSync should now start syncing.
  7. Enjoy the content! New features are added every day, so follow us on Twitter to be informed about the latest developments.

Troubleshooting

Installation failure

If installation fails, please enable MSI debug, reinstall, then find the installation log and send it to us at CmisSync@aegif.jp The log file is the latest file that can be found inside AppData\Local\Temp (in Windows Explorer enable Details view and sort by "modified date"). The file name is like C:\Users\nico\AppData\Local\Temp\CmisSync_20140213135800_0_CmisSync.msi.log or similar (Note: Configure Windows to show hidden files, otherwise you might not see AppData).

The tray icon does not appear

CmisSync is accessible as a small icon in the notification area (also known as system tray). It is hidden by default, so please follow this guide to make it always visible (choose "Show icon and notifications).

If that does not fix the problem, please also see The CmisSync icon does not appear.

Crash or strange behavior

Common problems:

If there is another problem or if CmisSync crashes, please create an issue report here.
Please:

  1. Attach the log file. CmisSync's log file can usually be found at C:\Users\nico\AppData\Roaming\cmissync\debug_log.txt (replace nico with your user name. Note: Configure Windows to show hidden files, otherwise you might not see AppData).
  2. Does a C:\Users\nico\AppData\Roaming\cmissync\xyz.cmissync file gets created?
  3. What Operating System do you use? (Windows, Mac, Linux) What version? (Vista, 7, ...) 32bit or 64bit?
  4. What CMIS server (product and version) are you using? (if you know)
  5. What version of CmisSync are you using? You can find out in "Control panel > Uninstall a program" or in the CmisSync "About" window:

Show CmisSync version

Thanks you for helping us improve CmisSync!

If you want to investigate further, you can watch the log in real-time using LogExpert or by typing the following command in PowerShell:

Get-Content C:\Users\<YOUR-USER>\AppData\Roaming\cmissync\debug_log.txt -Wait

If things break, how to reset?

Please follow the reset instructions.