Unable to connect to the Salesforce Metadata API. #110
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Yeah i remember issue 102, it was intermittent in the end, the poster gave me support access and i was able to deploy the trigger and didn't see any sign of the remote site issue, most odd. In your case, is it happening all the time, no matter how many times you try to deploy the trigger? If so, i'd love to take a closer look if you would be happy to arrange support access? I would just need to know your Org ID. If not, maybe some more screenshots and Apex Debug logs can help me get a closer look. Let me know, keen to get to the bottom of this for sure! 👍 |
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Hi Andrew, Yes it happens every time, although I may have missed something completely obvious when deploying the managed package. I’ve granted you access, org id = 00D200000005B5O Best regards, From: Andrew Fawcett [mailto:notifications@github.com] Yeah i remember issue 102, it was intermittent in the end, the poster gave me support access and i was able to deploy the trigger and didn't see any sign of the remote site issue, most odd. In your case, is it happening all the time, no matter how many times you try to deploy the trigger? If so, i'd love to take a closer look if you would be happy to arrange support access? I would just need to know your Org ID. If not, maybe some more screenshots and Apex Debug logs can help me get a closer look. Let me know, keen to get to the bottom of this for sure! [:+1:] — |
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Sorry Barry, can you give me a little more time to go in, as i support this tool in my spare time i don't often get back to these issues within a day. Can you extend the support access a little further please and I'll take a look. Thanks. 👍 |
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No problem, access extended. |
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Ok, trigger deployed, i didn't see any issues on the tab splash page (suggesting the remote site doesn't exist), nor did i encounter any errors deploying the trigger. I did also briefly enable the Active checkbox on the trigger to check that, also good. So i've logged out, the trigger is deployed, but i have left the Active checkbox unchecked for you to enable later. Its all very strange this problem, this is exactly what happened in the other issue, as soon as i went in it was working! 👍 |
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Ok thanks for your help. How bizarre! |
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That is really spooky, considering how i logged in as your user, as mad as it might sound i am starting to wonder if logging in via Subscriber Support has some soothing effect on the issue?!?!?! Is there anything unusual about your user you can think? |
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I'm setup with the System Administrator profile. I've been administering the system for the past 7 years and not aware of any obvious limitations on this profile. I took on board the advise provided in issue #102 to no avail. Thought an install of an older version might fix but no joy. |
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Most odd, i'm going to leave this open as an enhancement, to log a bit more info on the above page when this issue occurs (internally its catching an error to determine if MD API is configured). Maybe exposing more info (at the cost of it looking a little more techie) might help in the future. |
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No problem. |
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Andrew, the issue 102 I logged still perists and is likely related. Very interested and this is on the radar, I can grant you access as well if that helps troubleshoot. |
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Ok, i've added some additional debug output to the page, this will be in the next release, likely this coming weekend. As you can see from the screenshot when a connection failure is found, it will dump the underlying exception text. The one i get is expected, since you both have the Remote Site setting setup, i'm assuming there is some other underlying error for which this new debug feature will reveal. It works btw regardless of subscriber support, so you can check it yourselves and pass back here. Hopefully this will shed some more light on the matter! 👍
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afawcett
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Hi Andrew, When I try to activate a new rollup, I receive the following: When I click Manage Child Trigger I receive the following: When I go to the spash screen and click Remote Site Setting: |
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Hmmmmm can you check the 'API Access' setup against the package, go to Setup and Installed Packaged, click the package and check what 'API Access' says....
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You could also check that your profile has 'API Enabled' ticked. |
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API access unrestricted and API enabled on my profile. [cid:image004.jpg@01D05CA1.36D9D540] [cid:image003.png@01D05CA1.0A586680] From: Andrew Fawcett [mailto:notifications@github.com] Hmmmmm can you check the 'API Access' setup against the package, go to Setup and Installed Packaged, click the package and check what 'API Access' says.... [screen shot 2015-03-11 at 18 45 17]https://cloud.githubusercontent.com/assets/1167760/6604163/8da9a2d6-c81e-11e4-8395-fbc9a3193f65.png — |
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The images didn't make it through above, but i see your comment anyway, hmmm.... so.... Session ID's are not all made equal, things like the above and other factors can cause them to carry different capabilities when used, so i suspect something else in your environment is adjusting the Session Id for your user, i just cannot think what right now... Do you have things like community or my domain enabled perhaps? |
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I don’t have community or domain enabled. I can de-activate / activate an existing rollup summary without any problems, e.g. Rollup Number of Child ActWS (this was the roll-up you were able to activate when you logged in remotely). I’ve granted temporary access to see if you can activate remotely. From: Andrew Fawcett [mailto:notifications@github.com] The images didn't make it through above, but i see your comment anyway, hmmm.... so.... Session ID's are not all made equal, things like the above and other factors can cause them to carry different capabilities when used, so i suspect something else in your environment is adjusting the Session Id for your user, i just cannot think what right now... Do you have things like community or my domain enabled perhaps? — |
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I can for sure help you out by deploying the trigger via Subscriber Support, once this is done for a child object, you can freely activate/deactive an existing or new rollup based on that child. Let me know which rollup you want me to press the Mange Child Trigger button on, and i'll help you through this while we try to figure this big puzzle out.... |
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Thank you Andrew, Could you activate “Closed Cases This Month” please? From: Andrew Fawcett [mailto:notifications@github.com] I can for sure help you out by deploying the trigger via Subscriber Support, once this is done for a child object, you can freely activate/deactive an existing or new rollup based on that child. Let me know which rollup you want me to press the Mange Child Trigger button on, and i'll help you through this while we try to figure this big puzzle out.... — |
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Ah sorry, the subscriber login must have timed out, if you can extend over the weekend, i can try and do then for you. |
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No problem, I’ve extended it for another 7 days. From: Andrew Fawcett [mailto:notifications@github.com] Ah sorry, the subscriber login must have timed out, if you can extend over the weekend, i can try and do then for you. — |
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The trigger is now deployed, you can now toggle the Active field on the rollup or any other rollup based on that object. |
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I added this to the known issues list. |
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can someone please suggest how developer mode will work . i dont want to schedule job on real time in need to select developer mode. but i need to click on calculate button manully to get the result . when i am trying to schedule job to excute schedule button it is not allowing me to use objects of this pacakge |
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Hi Andy, DEBUG CODE: Screen Shot of Managed Package settings doesn't have any line for API connection! (hope it comes through).
Do you have any ideas? Of all my customers, this is the only one that has given me a problem and I think it's their security settings... Thanks! |
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Just deploy the trigger via changesets as the metadata API is only used for
that magic
…On Mon, Jun 18, 2018, 7:00 AM LanCRM ***@***.***> wrote:
Hi Andy,
I'm having this problem now, but I think it's because this org has
restricted IPs.
Remote Site setting is configured.
DEBUG CODE:
Web service callout failed: WebService returned a SOAP Fault:
INVALID_SESSION_ID: Invalid Session ID found in SessionHeader: Illegal
Session faultcode=sf:INVALID_SESSION_ID faultactor=
Screen Shot of Managed Package settings doesn't have any line for API
connection! (hope it comes through).
[image: screen shot 2018-06-18 at 9 56 46 am]
<https://user-images.githubusercontent.com/37852685/41540428-40490b58-72de-11e8-940e-cdd43210a155.png>
Do you have any ideas? Of all my customers, this is the only one that has
given me a problem and I think it's their security settings...
Thanks!
Leigh-Anne
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Just deploy the trigger via changesets? |
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The package seems to be installed from your screenshot. If you are talking
about the message you get when you click in to create a dlrs you should be
able to bypass that screen with a button in the bottom right.
…On Mon, Jun 18, 2018, 7:21 AM LanCRM ***@***.***> wrote:
Just deploy the trigger via changesets?
Forgive my confusion, I can't seem to get the Packaged installed properly
let alone create a trigger.
Are you referring to the APEX that's included in the package? Is there one
in particular I should be looking at? They all seem to be active.
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This is what I see on my Welcome Page.
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Just click one tab over to the right :)
…On Mon, Jun 18, 2018, 7:47 AM LanCRM ***@***.***> wrote:
This is what I see on my Welcome Page.
I was able to set up the remote settings. But it seems to be an issue with
connecting with the API. I saw some previous posts to check the API setting
in the Managed Page page, but I don't even have a line there to say if it's
Unrestricted or not.
[image: screen shot 2018-06-18 at 10 45 18 am]
<https://user-images.githubusercontent.com/37852685/41543430-c2af7662-72e4-11e8-8b61-482b4b22c67c.png>
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:( Salesforce Metadata API connection failure. Never had this before.
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Use the classic non metadata based style?
…On Mon, Jun 18, 2018, 8:04 AM LanCRM ***@***.***> wrote:
:( Salesforce Metadata API connection failure. Never had this before.
[image: screen shot 2018-06-18 at 11 03 16 am]
<https://user-images.githubusercontent.com/37852685/41544656-40459ca8-72e7-11e8-9e8e-83cd6ee3d46f.png>
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You mean like this?
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I clicked Classic and will give it a try! Stand by! |
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OK - Stuck.
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Copy the apex and make your own trigger and your own test class
…On Mon, Jun 18, 2018, 8:53 AM LanCRM ***@***.***> wrote:
OK - Stuck.
When I get to Manage Child Trigger, I get this error. How would I deploy
this dlrs_ContentDocumentTrigger as a changeset?
[image: screen shot 2018-06-18 at 11 41 45 am]
<https://user-images.githubusercontent.com/37852685/41546842-b250dccc-72ec-11e8-92fb-43aaeeb25f2b.png>
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I can't even view the APEX. Thats the page I see when I click Manage Child Error. |
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helo,
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@EmilyPagua no work around as yet. In another org, a few of my roll ups caused some errors. So I've been troubleshooting that too. |
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When you click "Return to Welcome page" link can you show the screenshot? |
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Check the known issues in the README, there is some good tips on session issues. See screenshot above from the Welcome page, this shows a session error. |
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@afawcett this is the error, i did the steps shown in previous comments, but i still get the same error. |
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@afawcett - I saw this post and I am experiencing the same issue. Can you help me? |
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@afawcett - the same issue( |
1 similar comment
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@afawcett - the same issue( |
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Hi All, I am getting the same error: Nothing I have tried is fixing this. Thanks for the help!
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Hi,
I am experiencing the same problems as reported in issue #102.
I've installed the package 1.16, also tried uninstalling and installed 1.15 but receive the same error message. Re-installed 1.16 and currently receive the error message:
Unable to connect to the Salesforce Metadata API.
A Remote Site Setting must be created in your org before you can use this tool.
Press the Create Remote Site Setting button to perform this step or refer to the post install step below to perform this manually.
Under Remote Sites, I have an entry for dlrs_mdapi setup as https://dlrs.eu0.visual.force.com
When trying to activate a summary, I receive the error message:
Error: Apex Trigger dlrs_AccountTrigger has not been deployed. Click Manage Child Trigger and try again.
Any ideas on why this is happening?
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