🐛 Source Freshdesk: skip the stream if forbidden for current subscription plan

airbyte-config/init/src/main/resources/seed/source_definitions.yaml

@@ -315,7 +315,7 @@
 - name: Freshdesk
   sourceDefinitionId: ec4b9503-13cb-48ab-a4ab-6ade4be46567
   dockerRepository: airbyte/source-freshdesk
-  dockerImageTag: 0.3.3
+  dockerImageTag: 0.3.4
   documentationUrl: https://docs.airbyte.io/integrations/sources/freshdesk
   icon: freshdesk.svg
   sourceType: api

airbyte-config/init/src/main/resources/seed/source_specs.yaml

@@ -3230,7 +3230,7 @@
     supportsNormalization: false
     supportsDBT: false
     supported_destination_sync_modes: []
-- dockerImage: "airbyte/source-freshdesk:0.3.3"
+- dockerImage: "airbyte/source-freshdesk:0.3.4"
   spec:
     documentationUrl: "https://docs.airbyte.io/integrations/sources/freshdesk"
     connectionSpecification:

airbyte-integrations/connectors/source-freshdesk/Dockerfile

@@ -34,5 +34,5 @@ COPY source_freshdesk ./source_freshdesk
 ENV AIRBYTE_ENTRYPOINT "python /airbyte/integration_code/main.py"
 ENTRYPOINT ["python", "/airbyte/integration_code/main.py"]
 
-LABEL io.airbyte.version=0.3.3
+LABEL io.airbyte.version=0.3.4
 LABEL io.airbyte.name=airbyte/source-freshdesk

airbyte-integrations/connectors/source-freshdesk/source_freshdesk/streams.py

@@ -24,6 +24,8 @@ class FreshdeskStream(HttpStream, ABC):
     result_return_limit = 100
     primary_key = "id"
     link_regex = re.compile(r'<(.*?)>;\s*rel="next"')
+    raise_on_http_errors = True
+    forbidden_stream = False
 
     def __init__(self, authenticator: AuthBase, config: Mapping[str, Any], *args, **kwargs):
         super().__init__(authenticator=authenticator)
@@ -44,6 +46,16 @@ def backoff_time(self, response: requests.Response) -> Optional[float]:
         if response.status_code == requests.codes.too_many_requests:
             return float(response.headers.get("Retry-After", 0))
 
+    def should_retry(self, response: requests.Response) -> bool:
+        if isinstance(response.json(), dict):
+            if response.status_code == requests.codes.FORBIDDEN and response.json().get("code") == "require_feature":
+                self.forbidden_stream = True
+                setattr(self, "raise_on_http_errors", False)
+                self.logger.warn(f"Stream `{self.name}` is not available. {response.json().get('message')}")
+            else:
+                return super().should_retry(response)
+        return super().should_retry(response)
+
     def next_page_token(self, response: requests.Response) -> Optional[Mapping[str, Any]]:
         link_header = response.headers.get("Link")
         if not link_header:
@@ -57,7 +69,7 @@ def parse_link_params(self, link_query_params: Mapping[str, List[str]]) -> Mappi
         return {"per_page": link_query_params["per_page"][0], "page": link_query_params["page"][0]}
 
     def request_params(
-        self, stream_state: Mapping[str, Any], stream_slice: Mapping[str, any] = None, next_page_token: Mapping[str, Any] = None
+        self, stream_state: Mapping[str, Any], stream_slice: Mapping[str, Any] = None, next_page_token: Mapping[str, Any] = None
     ) -> MutableMapping[str, Any]:
         params = {"per_page": self.result_return_limit}
         if next_page_token and "page" in next_page_token:
@@ -83,7 +95,7 @@ def read_records(
 
     def parse_response(self, response: requests.Response, **kwargs) -> Iterable[Mapping]:
         data = response.json()
-        return data if data else []
+        return {} if self.forbidden_stream else data if data else []
 
 
 class IncrementalFreshdeskStream(FreshdeskStream, IncrementalMixin):
@@ -108,7 +120,7 @@ def state(self, value: MutableMapping[str, Any]):
         self._cursor_value = value.get(self.cursor_field, self.start_date)
 
     def request_params(
-        self, stream_state: Mapping[str, Any], stream_slice: Mapping[str, any] = None, next_page_token: Mapping[str, Any] = None
+        self, stream_state: Mapping[str, Any], stream_slice: Mapping[str, Any] = None, next_page_token: Mapping[str, Any] = None
     ) -> MutableMapping[str, Any]:
         params = super().request_params(stream_state=stream_state, stream_slice=stream_slice, next_page_token=next_page_token)
         params[self.cursor_filter] = stream_state.get(self.cursor_field, self.start_date)
@@ -301,7 +313,7 @@ def path(self, **kwargs) -> str:
         return "tickets"
 
     def request_params(
-        self, stream_state: Mapping[str, Any], stream_slice: Mapping[str, any] = None, next_page_token: Mapping[str, Any] = None
+        self, stream_state: Mapping[str, Any], stream_slice: Mapping[str, Any] = None, next_page_token: Mapping[str, Any] = None
     ) -> MutableMapping[str, Any]:
         params = super().request_params(stream_state=stream_state, stream_slice=stream_slice, next_page_token=next_page_token)
         includes = ["description", "requester", "stats"]

docs/integrations/sources/freshdesk.md

@@ -82,6 +82,7 @@ The Freshdesk connector should not run into Freshdesk API limitations under norm
 
 | Version | Date       | Pull Request                                                | Subject                                                                        |
 |:--------|:-----------|:------------------------------------------------------------|:-------------------------------------------------------------------------------|
+| 0.3.4   | 2022-09-27 | [17243](https://github.com/airbytehq/airbyte/pull/17243)    | Fixed the issue, when selected stream is not available due to Subscription Plan.
 | 0.3.3   | 2022-08-06 | [15378](https://github.com/airbytehq/airbyte/pull/15378)    | Allow backward campatibility for input configuration
 | 0.3.2   | 2022-06-23 | [14049](https://github.com/airbytehq/airbyte/pull/14049)    | Update parsing of start_date                                                   |
 | 0.3.1   | 2022-06-03 | [13332](https://github.com/airbytehq/airbyte/pull/13332)    | Add new streams                                                                |