When playing TuneIn's podcast between two podcast, one podcast shows GUI but no audio

[oscar1372]

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Briefly summarize your issue:

When playing TuneIn's podcast between two podcast, one podcast shows GUI but no audio

What is the expected behavior?

GUI comes up and audio is playing

What behavior are you observing?

GUI comes up but no audio

Provide the steps to reproduce the issue, if applicable:

1. Alexa, Play the Rachel maddow show from TuneIn. (Waiing podcast playing and GUI comes up)
2. Alexa, Restart. (jump to beginning and play)
3. Wait 5 ~ 10 seconds.
4. Press [ESC] to stop and clear screen
5. Alexa, Play the UP first from TuneIn. (Waiing podcast playing and GUI comes up)
6. Wait 5 seconds and press [ESC] to stop and clear screen.
7. Alexa, Play the Rachel maddow show from TuneIn.

In 7), the behavior should be play from the beginning instead of resuming. Repeat 3) ~ 7), it will happen only show GUI but no audio.

Here is DEBUG9 log from beginning and latest issue podcast.
avs_1.19.1_sssdk_2.1_TuneIn_Podcast_hasuinoaudio_debug9.zip

I notices when issue happened, log has gstreamer issue as the below:
"
(SampleApp:6522): GStreamer-CRITICAL **: 21:09:10.898: gst_segment_to_stream_time: assertion 'segment->format == format' failed

(SampleApp:6522): GStreamer-CRITICAL **: 21:09:10.899: gst_segment_to_stream_time: assertion 'segment->format == format' failed

(SampleApp:6522): GStreamer-CRITICAL **: 21:09:10.899: gst_segment_to_running_time: assertion 'segment->format == format' failed

(SampleApp:6522): GStreamer-CRITICAL **: 21:09:10.899: gst_segment_to_running_time: assertion 'segment->format == format' failed

(SampleApp:6522): GStreamer-CRITICAL **: 21:09:10.899: gst_segment_to_stream_time: assertion 'segment->format == format' failed

(SampleApp:6522): GStreamer-CRITICAL **: 21:09:10.899: gst_segment_to_stream_time: assertion 'segment->format == format' failed
"
The core version of gstreamer is 1.14.4-1.

Tell us about your environment:

What version of the AVS Device SDK are you using?

  <1.19.1>

Tell us what hardware you're using:

• Desktop / Laptop
• Raspberry Pi
• Other - tell us more:

Tell us about your OS (Type & version):

• Linux
• MacOS
• Raspbian Stretch
• Raspbian Jessy
• Other - tell us more:

Have you tried the same use case with AVS Device SDK SampleApp?

• The issue is not applicable to the AVS Device SDK SampleApp.
• The issue is not reproducible on the AVS Device SDK SampleApp.

[powj]

Hi @oscar1372 , Unfortunately there are some known issues playing certain podcasts from TuneIn (notably the Rachel Maddow show) with versions of the AVS Device SDK prior to 1.22, which is as yet not supported by the Smart Screen SDK.

If possible can you try using a different podcast/music, you can also try to repeat this with just the AVS Device SDK SampleApp, there you can use the 's' shortcut instead of ESC to stop the current interaction.

[nguymi91]

Closing due to inactivity. Please reopen if needed.