2.18.1

• Update API LaunchSurvey: add param SurveyTemplateId.
• Update API LaunchSurvey: add param SurveyTemplateVariables.
• Update API ListRealtimeAgentStates: add param MediaType.
• Update API ListRealtimeSkillGroupStates: add param MediaType.

2.18.0

• Support API AcceptChat.
• Support API ClaimChat.
• Support API GetVisitorLoginDetails.
• Support API StartChat.

2.17.2

• Update API GetCampaign: update response param.
• Update API ListCampaigns: update response param.
• Update API ListSkillGroupSummaryReportsSinceMidnight: update response param.

2.17.1

• Update API ListSkillGroupSummaryReportsSinceMidnight: update response param.

2.17.0

• Support API ImportCorpNumbers.

2.16.1

• Update API ListSkillGroupSummaryReportsSinceMidnight: update response param.

2.16.0

• Support API AddSchemaProperty.
• Support API CreateSchema.
• Support API DeleteDocument.
• Support API DeleteDocuments.
• Support API DeleteSchema.
• Support API GetDocumentUploadParameters.
• Support API ImportDocuments.
• Support API ListDocuments.
• Support API SaveDocument.
• Support API UpdateSchemaProperty.

2.15.0

• Support API DeleteSchemaProperty.
• Support API DisableSchemaProperty.
• Support API EnableSchemaProperty.
• Support API GetSchema.

2.14.0

• Support API AnalyzeConversation.

2.13.1

• Update API ListSkillGroupSummaryReportsSinceMidnight: update response param.