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struct_inbound_in_get_instance_summary_report_by_interval.go
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struct_inbound_in_get_instance_summary_report_by_interval.go
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package cloudcallcenter
//Licensed under the Apache License, Version 2.0 (the "License");
//you may not use this file except in compliance with the License.
//You may obtain a copy of the License at
//
//http://www.apache.org/licenses/LICENSE-2.0
//
//Unless required by applicable law or agreed to in writing, software
//distributed under the License is distributed on an "AS IS" BASIS,
//WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
//See the License for the specific language governing permissions and
//limitations under the License.
//
// Code generated by Alibaba Cloud SDK Code Generator.
// Changes may cause incorrect behavior and will be lost if the code is regenerated.
// InboundInGetInstanceSummaryReportByInterval is a nested struct in cloudcallcenter response
type InboundInGetInstanceSummaryReportByInterval struct {
CallsIncomingLine int64 `json:"CallsIncomingLine" xml:"CallsIncomingLine"`
CallsIncomingIVR int64 `json:"CallsIncomingIVR" xml:"CallsIncomingIVR"`
CallsAbandonedInIVR int64 `json:"CallsAbandonedInIVR" xml:"CallsAbandonedInIVR"`
CallsIncomingQueue int64 `json:"CallsIncomingQueue" xml:"CallsIncomingQueue"`
CallsAbandonedInQueue int64 `json:"CallsAbandonedInQueue" xml:"CallsAbandonedInQueue"`
CallsOffered int64 `json:"CallsOffered" xml:"CallsOffered"`
CallsHandled int64 `json:"CallsHandled" xml:"CallsHandled"`
HandleRate float64 `json:"HandleRate" xml:"HandleRate"`
TotalRingTime int64 `json:"TotalRingTime" xml:"TotalRingTime"`
MaxRingTime int64 `json:"MaxRingTime" xml:"MaxRingTime"`
AverageRingTime int64 `json:"AverageRingTime" xml:"AverageRingTime"`
ServiceLevel20 float64 `json:"ServiceLevel20" xml:"ServiceLevel20"`
TotalTalkTime int64 `json:"TotalTalkTime" xml:"TotalTalkTime"`
MaxTalkTime string `json:"MaxTalkTime" xml:"MaxTalkTime"`
AverageTalkTime int64 `json:"AverageTalkTime" xml:"AverageTalkTime"`
TotalWorkTime int64 `json:"TotalWorkTime" xml:"TotalWorkTime"`
MaxWorkTime int64 `json:"MaxWorkTime" xml:"MaxWorkTime"`
AverageWorkTime int64 `json:"AverageWorkTime" xml:"AverageWorkTime"`
SatisfactionIndex float64 `json:"SatisfactionIndex" xml:"SatisfactionIndex"`
SatisfactionSurveysOffered int64 `json:"SatisfactionSurveysOffered" xml:"SatisfactionSurveysOffered"`
SatisfactionSurveysResponded int64 `json:"SatisfactionSurveysResponded" xml:"SatisfactionSurveysResponded"`
}