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Voice prompts generation for Cisco Unified Contact Center (UCCX)

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Make Prompts for Cisco Unified Contact Center

Overview

The MakePrompt utility uses the standard MacOS Text-To-Speech application to convert input text files into UCCX compatible .wav files. To make the whole process even simpler it creates an archive to be downloaded to UCCX server.

Prerequisites

  • OSX
  • SoX

Input File Format

# This is a comment
# The text from the beginning of the string is the text to be spoken.
# After the ";" sign goes the name of the file
The special closing message has been enabled
;spec_clos_msg_hb_en
The default closing message has been enabled
;def_clos_msg_hb_en

Usage

make all - processes "numerals.in", "callcenter.in" and "controlcenter.in" make numerals - processes "numerals.in" make callcenter - processes "callcenter.in" make controlcenter - processes "controlcenter.in" make clean - removes all voice files from every directory

Links

  1. SoX - Sound eXchange - http://sox.sourceforge.net/

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Voice prompts generation for Cisco Unified Contact Center (UCCX)

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