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Smartanswers decrease alerting threshold #6019
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added 2 commits
June 13, 2017 14:58
The current data for Smart Answers supports setting the thresholds lower than default, as the base rate of 5xx errors is very low, and during a recent incident with the Worldwide API being unaccessible, the 5xx rate peaked at 0.03 It would have been useful to have a critical alert during this incident, but 0.03 is lower than the default threshold (0.05) for the 5xx warning alert.
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Trello: https://trello.com/c/ByKjcUk3/646-lower-500-alert-threshold