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[FEAT]: FAQ Section: Address Customer's Frequently Asked Questions #620

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senthil-k8s opened this issue Aug 7, 2023 · 1 comment
Open
3 tasks done

[FEAT]: FAQ Section: Address Customer's Frequently Asked Questions #620

senthil-k8s opened this issue Aug 7, 2023 · 1 comment
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enhancement New feature or request

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@senthil-k8s
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Is your feature request related to a problem? Please describe.

Summary:

To enhance user experience and provide quick solutions, I propose adding a FAQ (Frequently Asked Questions) section to our helpcenter. This section will address common questions and concerns that customers frequently have.

Describe the solution you'd like

Steps to Implement:

  1. Gather a list of frequently asked questions from customer inquiries.
  2. Create clear and concise answers for each question, ensuring accuracy and relevancy.
  3. Organize the questions and answers into a user-friendly layout on the FAQ page.
  4. Design the FAQ section with proper formatting, headings, and spacing.
  5. Incorporate intuitive navigation to allow customers to quickly find the information they need.
  6. Optimize the FAQ section for responsive viewing on different devices.

Describe alternatives you've considered

No response

Additional context

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
  • I'm a GSSoC'23 contributor
  • I want to work on this issue
@senthil-k8s senthil-k8s added the enhancement New feature or request label Aug 7, 2023
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github-actions bot commented Aug 7, 2023

👋 @senthil-k8s

Thank you for raising an issue. We will investigate into the matter and get back to you as soon as possible.

Please make sure you have given us as much context as possible.

@senthil-k8s senthil-k8s mentioned this issue Aug 8, 2023
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amanjaiman1 added a commit that referenced this issue Aug 8, 2023
@amanjaiman1
[FEAT]: FAQ feature in helpCenter (#623)
cd1b975 
closes issue #620 

1. Added FAQ feature card 
2. Designed the image for each card
3. Ensuring the information provided in each card useful for customers
4. Added images for Explore page
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