amazon connect contact flows attributes for InitialMessage

[amicming]

Any Idea How do I supply initial message ? I'm referring this link - https://docs.aws.amazon.com/connect/latest/APIReference/API_StartChatContact.html.

"InitialMessage": { 
      "Content": "string",
      "ContentType": "string"
   }

I also tried this - #21 .

I can get Name or some value in amazon connect contact flows. Is there a specific way to get InitialMessage?

[efh365]

You should be able to add an initial message by adding a field to the initiate chat function:

connect.ChatInterface.initiateChat({
name: customerName,
initialMessage: "message here",
username: username,
region: ${region},
apiGatewayEndpoint: "https://${apiId}.execute-api.${region}.amazonaws.com/Prod",
contactAttributes: JSON.stringify({
"customerName": customerName
}),
contactFlowId: "${contactFlowId}",
instanceId: "${instanceId}"
},successHandler, failureHandler)

You will then need to modify the startChat lambda function to pull the message off of the event body and pass it into the start chat api

[amicming]

Thanks @efh365 . This solution is now working. I added below code in front end side

contactAttributes: JSON.stringify({
  initialMessage: "Test message here"
})