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Is your feature request related to a problem? Please describe.
Frustrated to receive alerts when clients turn off workstations for the evening or weekend and Agent checks/tasks and check in then fail.
Describe the solution you'd like
I would like to be able to set "Business Hours" or "Working Hours" on a per day and time slot basis and have it enable a maintenance mode otherwise avoiding alerts and tickets etc.
Describe alternatives you've considered
Not sure there are other alternatives? Open to suggestions, looser alerting defeating the purpose of RMM?
Additional context
I can try to see if I can help implement this as a fellow programmer myself, just have to get up to speed as I am mostly PHP, Python and a little bit of others.
The text was updated successfully, but these errors were encountered:
EdwardSoaresJr
changed the title
Agent Business Hours - Maintenance Mode
Agent "Business Hours" - Maintenance Mode
Apr 13, 2022
Is your feature request related to a problem? Please describe.
Frustrated to receive alerts when clients turn off workstations for the evening or weekend and Agent checks/tasks and check in then fail.
Describe the solution you'd like
I would like to be able to set "Business Hours" or "Working Hours" on a per day and time slot basis and have it enable a maintenance mode otherwise avoiding alerts and tickets etc.
Describe alternatives you've considered
Not sure there are other alternatives? Open to suggestions, looser alerting defeating the purpose of RMM?
Additional context
I can try to see if I can help implement this as a fellow programmer myself, just have to get up to speed as I am mostly PHP, Python and a little bit of others.
The text was updated successfully, but these errors were encountered: