Update bug_report.md

.github/ISSUE_TEMPLATE/bug_report.md

@@ -7,25 +7,27 @@ assignees: ''
 
 ---
 
-Before reporting a bug or requesting support please 
+Before reporting a bug or requesting support please... 
 
-1. Read the troubleshooting guide (https://amqp-node.github.io/amqplib/#troubleshooting)
-2. Search the existing open and closed issues for similar questions
+1. Read the troubleshooting guide
 
-If you are new to amqplib then please familiarise yourself with the channel api documentation
+   - https://amqp-node.github.io/amqplib/#troubleshooting
 
-- https://amqp-node.github.io/amqplib/channel_api.html
+2. Search for existing open and closed issues
 
-If you are new to RabbitMQ then the following articles may be helpful
+   - https://github.com/amqp-node/amqplib/issues?q=is%3Aissue+TYPE+YOUR+KEYWORDS+HERE
 
-- https://www.cloudamqp.com/blog/part1-rabbitmq-for-beginners-what-is-rabbitmq.html
-- https://www.rabbitmq.com/tutorials/amqp-concepts.html
+3. Ensure you are familiar with the amqplib Channel API and RabbitMQ basics
+
+   - https://amqp-node.github.io/amqplib/channel_api.html
+   - https://www.cloudamqp.com/blog/part1-rabbitmq-for-beginners-what-is-rabbitmq.html
+   - https://www.rabbitmq.com/tutorials/amqp-concepts.html
 
 If the above does not help, please provide the following information...
 
-- A clear and concise description of what the bug is.
-- RabbitMQ version
-- amqplib version
+  - A clear and concise description of what the bug is.
+  - RabbitMQ version
+  - amqplib version
 
 If you include code snippets, please take the time to format them for they are easier to read