Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Build support api #64

Merged
merged 8 commits into from
Aug 31, 2019
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension


Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
1 change: 1 addition & 0 deletions .travis.yml
Original file line number Diff line number Diff line change
Expand Up @@ -6,6 +6,7 @@ node_js:
install:
- npm install -g jest
- npm install -g codecov
- yarn install

script:
- jest && codecov
59 changes: 31 additions & 28 deletions README.md
Original file line number Diff line number Diff line change
@@ -1,33 +1,33 @@
# @androozka/zendesk-api-js

![travis_ci](https://travis-ci.org/androozka/zendesk-api-js.svg?branch=master)
![npm](https://img.shields.io/npm/v/@androozka/zendesk-api-js)
[![Build Status](https://travis-ci.com/androozka/zendesk-api-js.svg?branch=master)](https://travis-ci.com/androozka/zendesk-api-js)
[![codecov](https://codecov.io/gh/androozka/zendesk-api-js/branch/master/graph/badge.svg)](https://codecov.io/gh/androozka/zendesk-api-js)
![David](https://img.shields.io/david/androozka/zendesk-api-js)
[![David](https://img.shields.io/david/androozka/zendesk-api-js)](https://david-dm.org/androozka/zendesk-api-js)
[![install size](https://packagephobia.now.sh/badge?p=@androozka/zendesk-api-js)](https://packagephobia.now.sh/result?p=@androozka/zendesk-api-js)
[![npm downloads](https://img.shields.io/npm/dt/@androozka/zendesk-api-js)](http://npm-stat.com/charts.html?package=@androozka/zendesk-api-js)
![twitter follow](https://img.shields.io/twitter/follow/androozka?label=Follow&style=social)
![Twitter Follow](https://img.shields.io/twitter/follow/androozka?label=Follow&style=social)

A JS library for interacting with the Zendesk API.

## Features

- Generates Zendesk API request objects
- Send prepared object directly to axios
- Mirrors Zendesk's API documentation
- No dependencies
- Generates Zendesk API request objects 😎
- Send prepared object directly to axios 🤯
- Mirrors [Zendesk's API documentation](https://developer.zendesk.com/rest_api/docs/zendesk-apis/resources) 👀

## Installing

### Using npm

```bash
$ npm install @androozka/zendesk-api-js
npm install @androozka/zendesk-api-js
```

### Using yarn

```bash
$ yarn add @androozka/zendesk-api-js
yarn add @androozka/zendesk-api-js
```

## Usage
Expand Down Expand Up @@ -78,49 +78,52 @@ const res = await axios(req);

### Support API

- [x] Search
- [ ] Users
- [x] **Search**
- [x] **Users**
- [x] **Tickets**
- [x] **Ticket Metrics**
- [x] **Tags**

#### Under Construction

- [ ] Views
- [ ] Organizations
- [ ] Groups
- [ ] Ticket Forms
- [ ] Ticket Fields
- [ ] User Fields
- [ ] Organization Fields
- [ ] Brands
- [ ] User Identities
- [ ] User Passwords
- [ ] End Users
- [ ] Groups
- [ ] Group Memberships
- [ ] Custom Agent Roles
- [ ] Organizations
- [ ] Organization Subscriptions
- [ ] Organization Memberships
- [ ] Requests
- [x] Tickets
- [ ] Ticket Import
- [ ] Attachments
- [ ] Satisfaction Ratings
- [ ] Satisfaction Reasons
- [ ] Suspended Tickets
- [ ] Ticket Audits
- [ ] Ticket Comments
- [ ] Ticket Skips
- [x] Ticket Metrics
- [ ] Ticket Metric Events
- [ ] Ticket Activities
- [ ] Ticket Import
- [ ] Attachments
- [ ] Satisfaction Ratings
- [ ] Satisfaction Reasons
- [ ] Suspended Tickets
- [ ] Sessions
- [x] Tags
- [ ] Views
- [ ] Triggers
- [ ] Automations
- [ ] SLA Policies
- [ ] Targets
- [ ] Target Failures
- [ ] Macros
- [ ] Brands
- [ ] Dynamic Content
- [ ] Locales
- [ ] Schedules
- [ ] Sharing Agreements
- [ ] Support Addresses
- [ ] Ticket Forms
- [ ] Ticket Fields
- [ ] User Fields
- [ ] Organization Fields
- [ ] Job Statuses
- [ ] Skill-based Routing
- [ ] Incremental Skill-based Routing
Expand All @@ -140,7 +143,7 @@ const res = await axios(req);
- [ ] Channel Framework
- [ ] Twitter Channel

### ToDo
### APIs Up Next

- Sunshine API
- Help Center API
Expand Down
10 changes: 5 additions & 5 deletions package.json
Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
{
"name": "@androozka/zendesk-api-js",
"version": "1.0.1",
"version": "1.1.0",
"description": "A JS library for interacting with the Zendesk API.",
"author": "Andrew Milenic <androozka@gmail.com>",
"license": "MIT",
Expand All @@ -20,15 +20,15 @@
],
"scripts": {
"test": "jest",
"test:watch": "jest --watchAll --runInBand",
"pack": "npm pack",
"publish": "npm publish --access public"
"test:watch": "jest --watchAll --runInBand"
},
"files": [
"index.js",
"src/*"
],
"dependencies": {},
"dependencies": {
"@hapi/joi": "^15.1.1"
},
"devDependencies": {
"@types/jest": "^24.0.18",
"eslint": "^6.2.1",
Expand Down
22 changes: 17 additions & 5 deletions src/api/v2/routes/support/search.js
Original file line number Diff line number Diff line change
@@ -1,5 +1,17 @@
module.exports = ({ instance, headers }) => ({ search_string }) => ({
method: 'GET',
url: `https://${instance}.zendesk.com/api/v2/search.json?query=${search_string}`,
headers
});
const validate = require('../../validators/support/search');

module.exports = ({ instance, headers }) => {
const url = `https://${instance}.zendesk.com`;

return (options = {}) => {
const { error } = validate(options);
if (error) throw new Error(error.details[0].message);

const { search_string } = options;
return {
method: 'GET',
url: `${url}/api/v2/search.json?query=${search_string}`,
headers
};
};
};
135 changes: 79 additions & 56 deletions src/api/v2/routes/support/tags.js
Original file line number Diff line number Diff line change
@@ -1,56 +1,79 @@
module.exports = ({ instance, headers }) => ({
list: () => ({
method: 'GET',
url: `https://${instance}.zendesk.com/api/v2/tags.json`,
headers
}),

show: ({ type, id }) => ({
method: 'GET',
url: {
tickets: `https://${instance}.zendesk.com/api/v2/tickets/${id}/tags.json`,
organizations: `https://${instance}.zendesk.com/api/v2/organizations/${id}/tags.json`,
users: `https://${instance}.zendesk.com/api/v2/users/${id}/tags.json`
}[type],
headers
}),

set: ({ type, id, data }) => ({
method: 'POST',
url: {
tickets: `https://${instance}.zendesk.com/api/v2/tickets/${id}/tags.json`,
organizations: `https://${instance}.zendesk.com/api/v2/organizations/${id}/tags.json`,
users: `https://${instance}.zendesk.com/api/v2/users/${id}/tags.json`
}[type],
headers,
data
}),

add: ({ type, id, data }) => ({
method: 'PUT',
url: {
tickets: `https://${instance}.zendesk.com/api/v2/tickets/${id}/tags.json`,
organizations: `https://${instance}.zendesk.com/api/v2/organizations/${id}/tags.json`,
users: `https://${instance}.zendesk.com/api/v2/users/${id}/tags.json`
}[type],
headers,
data
}),

remove: ({ type, id, data }) => ({
method: 'DELETE',
url: {
tickets: `https://${instance}.zendesk.com/api/v2/tickets/${id}/tags.json`,
organizations: `https://${instance}.zendesk.com/api/v2/organizations/${id}/tags.json`,
users: `https://${instance}.zendesk.com/api/v2/users/${id}/tags.json`
}[type],
headers,
data
}),

autocomplete: ({ name }) => ({
method: 'GET',
url: `https://${instance}.zendesk.com/api/v2/autocomplete/tags.json?name=${name}`,
headers
})
});
const validate = require('../../validators/support/tags');

module.exports = ({ instance, headers }) => {
const url = `https://${instance}.zendesk.com`;

return {
list: (options = null) => {
if (options) throw new Error('no options are allowed');

return {
method: 'GET',
url: `${url}/api/v2/tags.json`,
headers
};
},

show: (options = {}) => {
const { error } = validate.show(options);
if (error) throw new Error(error.details[0].message);

const { type, id } = options;
return {
method: 'GET',
url: `${url}/api/v2/${type}/${id}/tags.json`,
headers
};
},

set: (options = {}) => {
const { error } = validate.set(options);
if (error) throw new Error(error.details[0].message);

const { type, id, data } = options;
return {
method: 'POST',
url: `${url}/api/v2/${type}/${id}/tags.json`,
headers,
data
};
},

add: (options = {}) => {
const { error } = validate.add(options);
if (error) throw new Error(error.details[0].message);

const { type, id, data } = options;
return {
method: 'PUT',
url: `${url}/api/v2/${type}/${id}/tags.json`,
headers,
data
};
},

remove: (options = {}) => {
const { error } = validate.remove(options);
if (error) throw new Error(error.details[0].message);

const { type, id } = options;
return {
method: 'DELETE',
url: `${url}/api/v2/${type}/${id}/tags.json`,
headers
};
},

autocomplete: (options = {}) => {
const { error } = validate.autocomplete(options);
if (error) throw new Error(error.details[0].message);

const { name } = options;
return {
method: 'GET',
url: `${url}/api/v2/autocomplete/tags.json?name=${name}`,
headers
};
}
};
};
52 changes: 37 additions & 15 deletions src/api/v2/routes/support/ticketMetrics.js
Original file line number Diff line number Diff line change
@@ -1,16 +1,38 @@
module.exports = ({ instance, headers }) => ({
list: () => ({
method: 'GET',
url: `https://${instance}.zendesk.com/api/v2/ticket_metrics.json`,
headers
}),
const validate = require('../../validators/support/ticketMetrics');

show: ({ type = 'default', ticket_metric_id, ticket_id }) => ({
method: 'GET',
url: {
default: `https://${instance}.zendesk.com/api/v2/ticket_metrics/${ticket_metric_id}.json`,
tickets: `https://${instance}.zendesk.com/api/v2/tickets/${ticket_id}/metrics.json`
}[type],
headers
})
});
module.exports = ({ instance, headers }) => {
const url = `https://${instance}.zendesk.com`;

return {
list: (options = null) => {
if (options) throw new Error('options not allowed');

return {
method: 'GET',
url: `${url}/api/v2/ticket_metrics.json`,
headers
};
},

show: (options = {}) => {
const { error } = validate.show(options);
if (error) throw new Error(error.details[0].message);

const { ticket_id = 0, ticket_metric_id = 0 } = options;
if ((!ticket_id && !ticket_metric_id) || (ticket_id && ticket_metric_id))
throw new Error(
'either "ticket_id" or "ticket_metric_id" must be set, but not both'
);

const part = ticket_id
? `tickets/${ticket_id}/metrics.json`
: `ticket_metrics/${ticket_metric_id}.json`;

return {
method: 'GET',
url: `${url}/api/v2/${part}`,
headers
};
}
};
};
Loading