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PayFlow bug in re-trying orders after fraud filter failure..?? #861

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angelleye opened this issue Sep 6, 2017 · 2 comments
Closed

PayFlow bug in re-trying orders after fraud filter failure..?? #861

angelleye opened this issue Sep 6, 2017 · 2 comments
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@angelleye
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angelleye commented Sep 6, 2017

Interesting scenario, and I'm not sure if this is a PayFlow bug or something that's always happened and we've just never seen it, which would be a bit odd.

User reports that when an order is declined due to fraud filter failure (ie. AVS mis-match) and then you re-submit the order with a different address it ends up failing with a duplicate order ID. The first order did not succeed, though, so I'm not sure why PayFlow is not allowing it to be used again.

I'm going to send this to Autumn at PayPal and see what she has to say about it.

Here is a log sample of this happening:

2017-06-07T10:56:37+00:00 INFO PayFlow Request: Array\
(\
    [tender] => C\
    [trxtype] => S\
    [acct] => ****\
    [expdate] => 0519\
    [amt] => 751.04\
    [currency] => USD\
    [dutyamt] => \
    [freightamt] => 102.04\
    [taxamt] => 0\
    [taxexempt] => \
    [custom] => \{"order_id":4753,"order_key":"wc_order_5938304590d40"\}\
    [comment1] => \
    [comment2] => \
    [cvv2] => ****\
    [recurring] => \
    [swipe] => \
    [orderid] => 4753\
    [orderdesc] => Order 4753 on All-Pro Off Road\
    [billtoemail] => ronlamar@gmail.com\
    [billtophonenum] => \
    [billtofirstname] => Ronnie\
    [billtomiddlename] => \
    [billtolastname] => Pettit\
    [billtostreet] => 32 Forestry Ct. Red Garage Building\
    [billtocity] => Clayton\
    [billtostate] => GA\
    [billtozip] => 30525\
    [billtocountry] => US\
    [origid] => \
    [custref] => \
    [custcode] => \
    [custip] => 71.30.14.173\
    [invnum] => 4753\
    [ponum] => \
    [starttime] => \
    [endtime] => \
    [securetoken] => \
    [partialauth] => \
    [authcode] => \
    [merchdescr] => \
    [SHIPTOFIRSTNAME] => Ronnie\
    [SHIPTOLASTNAME] => Pettit\
    [SHIPTOSTREET] => 32 Forestry Ct. Red Garage Building\
    [SHIPTOCITY] => Clayton\
    [SHIPTOSTATE] => GA\
    [SHIPTOCOUNTRY] => US\
    [SHIPTOZIP] => 30525\
    [ITEMAMT] => 649.00\
    [L_NUMBER0] => 2004-APEX-KT\
    [L_NAME0] => FJ Cruiser Apex Rock Sliders\
    [L_COST0] => 649.00\
    [L_QTY0] => 1\
    [L_SKU0] => 2004-APEX-KT\
)\
\
2017-06-07T10:56:42+00:00 INFO PayFlow Endpoint: https://payflowpro.paypal.com\
2017-06-07T10:56:42+00:00 INFO PayFlow Response: Array\
(\
    [RESULT] => 125\
    [PNREF] => BT0PFAA51541\
    [RESPMSG] => Declined by Fraud Service\
    [AUTHCODE] => 111111\
    [AVSADDR] => N\
    [AVSZIP] => Y\
    [CVV2MATCH] => Y\
    [PPREF] => 2PX64405E9064193T\
    [CORRELATIONID] => 4774f71916fe5\
    [PROCAVS] => Z\
    [PROCCVV2] => M\
    [TRANSTIME] => 2017-06-07 09:56:37\
    [BILLTOFIRSTNAME] => Ronnie\
    [BILLTOLASTNAME] => Pettit\
    [AMT] => 751.04\
    [ACCT] => 6132\
    [EXPDATE] => 0519\
    [CARDTYPE] => 0\
    [IAVS] => N\
    [PREFPSMSG] => No Rules Triggered\
    [POSTFPSMSG] => Reject AVS\
    [FPS_POSTXMLDATA] => Array\
        (\
            [373] => <triggeredRules><rule num="1"><ruleId>1</ruleId><ruleID>1</ruleID><ruleAlias>AVS</ruleAlias><ruleDescription>AVS Failure</ruleDescription><action>J</action><triggeredMessage>AVS check failed: Full Security</triggeredMessage><rulevendorparms><ruleParameter num="1"><name>Value</name><value type="String">Full</value></ruleParameter></rulevendorparms></rule></triggeredRules>\
        )\
\
    [RAWREQUEST] => BUTTONSOURCE[24]=AngellEYE_SP_WooCommerce&VERBOSITY[4]=HIGH&USER[10]=*****&VENDOR[10]=*****&PARTNER[6]=PayPal&PWD[8]=*****&TENDER[1]=C&TRXTYPE[1]=S&ACCT[16]=****&EXPDATE[4]=****&AMT[6]=751.04&CURRENCY[3]=USD&FREIGHTAMT[6]=102.04&CUSTOM[54]=\{"order_id":4753,"order_key":"wc_order_5938304590d40"\}&CVV2[3]=****&ORDERID[4]=4753&ORDERDESC[30]=Order 4753 on All-Pro Off Road&BILLTOEMAIL[18]=ronlamar@gmail.com&BILLTOFIRSTNAME[6]=Ronnie&BILLTOLASTNAME[6]=Pettit&BILLTOSTREET[35]=32 Forestry Ct. Red Garage Building&BILLTOCITY[7]=Clayton&BILLTOSTATE[2]=GA&BILLTOZIP[5]=30525&BILLTOCOUNTRY[2]=US&CUSTIP[12]=71.30.14.173&INVNUM[4]=4753&SHIPTOFIRSTNAME[6]=Ronnie&SHIPTOLASTNAME[6]=Pettit&SHIPTOSTREET[35]=32 Forestry Ct. Red Garage Building&SHIPTOCITY[7]=Clayton&SHIPTOSTATE[2]=GA&SHIPTOCOUNTRY[2]=US&SHIPTOZIP[5]=30525&ITEMAMT[6]=649.00&L_NUMBER0[12]=2004-APEX-KT&L_NAME0[28]=FJ Cruiser Apex Rock Sliders&L_COST0[6]=649.00&L_QTY0[1]=1&L_SKU0[12]=2004-APEX-KT\
    [RAWRESPONSE] => RESULT=125&PNREF=BT0PFAA51541&RESPMSG=Declined by Fraud Service&AUTHCODE=111111&AVSADDR=N&AVSZIP=Y&CVV2MATCH=Y&PPREF=2PX64405E9064193T&CORRELATIONID=4774f71916fe5&PROCAVS=Z&PROCCVV2=M&TRANSTIME=2017-06-07 09:56:37&BILLTOFIRSTNAME=Ronnie&BILLTOLASTNAME=Pettit&AMT=751.04&ACCT=6132&EXPDATE=0519&CARDTYPE=0&IAVS=N&PREFPSMSG=No Rules Triggered&POSTFPSMSG=Reject AVS&FPS_POSTXMLDATA[373]=<triggeredRules><rule num="1"><ruleId>1</ruleId><ruleID>1</ruleID><ruleAlias>AVS</ruleAlias><ruleDescription>AVS Failure</ruleDescription><action>J</action><triggeredMessage>AVS check failed: Full Security</triggeredMessage><rulevendorparms><ruleParameter num="1"><name>Value</name><value type="String">Full</value></ruleParameter></rulevendorparms></rule></triggeredRules>\
)\
\
2017-06-07T11:08:08+00:00 INFO PayFlow Request: Array\
(\
    [tender] => C\
    [trxtype] => S\
    [acct] => ****\
    [expdate] => 0519\
    [amt] => 751.04\
    [currency] => USD\
    [dutyamt] => \
    [freightamt] => 102.04\
    [taxamt] => 0\
    [taxexempt] => \
    [custom] => \{"order_id":4753,"order_key":"wc_order_5938304590d40"\}\
    [comment1] => \
    [comment2] => \
    [cvv2] => ****\
    [recurring] => \
    [swipe] => \
    [orderid] => 4753\
    [orderdesc] => Order 4753 on All-Pro Off Road\
    [billtoemail] => ronlamar@gmail.com\
    [billtophonenum] => \
    [billtofirstname] => Ronnie\
    [billtomiddlename] => \
    [billtolastname] => Pettit\
    [billtostreet] => 236 File St. \
    [billtocity] => Clayton\
    [billtostate] => GA\
    [billtozip] => 30525\
    [billtocountry] => US\
    [origid] => \
    [custref] => \
    [custcode] => \
    [custip] => 71.30.14.173\
    [invnum] => 4753\
    [ponum] => \
    [starttime] => \
    [endtime] => \
    [securetoken] => \
    [partialauth] => \
    [authcode] => \
    [merchdescr] => \
    [SHIPTOFIRSTNAME] => Ronnie\
    [SHIPTOLASTNAME] => Pettit\
    [SHIPTOSTREET] => 32 Forestry Ct. Red Garage Building\
    [SHIPTOCITY] => Clayton\
    [SHIPTOSTATE] => GA\
    [SHIPTOCOUNTRY] => US\
    [SHIPTOZIP] => 30525\
    [ITEMAMT] => 649.00\
    [L_NUMBER0] => 2004-APEX-KT\
    [L_NAME0] => FJ Cruiser Apex Rock Sliders\
    [L_COST0] => 649.00\
    [L_QTY0] => 1\
    [L_SKU0] => 2004-APEX-KT\
)\
\
2017-06-07T11:08:11+00:00 INFO PayFlow Endpoint: https://payflowpro.paypal.com\
2017-06-07T11:08:11+00:00 INFO PayFlow Response: Array\
(\
    [RESULT] => 30\
    [PNREF] => BP0PE763E6BD\
    [RESPMSG] => Duplicate trans: 10536-The transaction was refused as a result of a duplicate invoice ID supplied.  Attempt with a new invoice ID\
    [HOSTCODE] => 10536\
    [TRANSTIME] => 2017-06-07 10:08:08\
    [BILLTOFIRSTNAME] => Ronnie\
    [BILLTOLASTNAME] => Pettit\
    [AMT] => 751.04\
    [ACCT] => 6132\
    [EXPDATE] => 0519\
    [CARDTYPE] => 0\
    [PREFPSMSG] => No Rules Triggered\
    [RAWREQUEST] => BUTTONSOURCE[24]=AngellEYE_SP_WooCommerce&VERBOSITY[4]=HIGH&USER[10]=*****&VENDOR[10]=*****&PARTNER[6]=PayPal&PWD[8]=*****&TENDER[1]=C&TRXTYPE[1]=S&ACCT[16]=****&EXPDATE[4]=****&AMT[6]=751.04&CURRENCY[3]=USD&FREIGHTAMT[6]=102.04&CUSTOM[54]=\{"order_id":4753,"order_key":"wc_order_5938304590d40"\}&CVV2[3]=****&ORDERID[4]=4753&ORDERDESC[30]=Order 4753 on All-Pro Off Road&BILLTOEMAIL[18]=ronlamar@gmail.com&BILLTOFIRSTNAME[6]=Ronnie&BILLTOLASTNAME[6]=Pettit&BILLTOSTREET[13]=236 File St. &BILLTOCITY[7]=Clayton&BILLTOSTATE[2]=GA&BILLTOZIP[5]=30525&BILLTOCOUNTRY[2]=US&CUSTIP[12]=71.30.14.173&INVNUM[4]=4753&SHIPTOFIRSTNAME[6]=Ronnie&SHIPTOLASTNAME[6]=Pettit&SHIPTOSTREET[35]=32 Forestry Ct. Red Garage Building&SHIPTOCITY[7]=Clayton&SHIPTOSTATE[2]=GA&SHIPTOCOUNTRY[2]=US&SHIPTOZIP[5]=30525&ITEMAMT[6]=649.00&L_NUMBER0[12]=2004-APEX-KT&L_NAME0[28]=FJ Cruiser Apex Rock Sliders&L_COST0[6]=649.00&L_QTY0[1]=1&L_SKU0[12]=2004-APEX-KT\
    [RAWRESPONSE] => RESULT=30&PNREF=BP0PE763E6BD&RESPMSG=Duplicate trans: 10536-The transaction was refused as a result of a duplicate invoice ID supplied.  Attempt with a new invoice ID&HOSTCODE=10536&TRANSTIME=2017-06-07 10:08:08&BILLTOFIRSTNAME=Ronnie&BILLTOLASTNAME=Pettit&AMT=751.04&ACCT=6132&EXPDATE=0519&CARDTYPE=0&PREFPSMSG=No Rules Triggered\
)\
@angelleye
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@kcppdevelopers Can you please elaborate on what was done here for me? It looks like there's quite a bit of code changes here..??

@kcppdevelopers
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kcppdevelopers commented Sep 12, 2017

@angelleye I have reviewed code and found lot code are not readable format, I just make it readable and resolved above issue.

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