Nano funds missing

[anelmarie]

Goodday
Please can you help me to retrieve my NANO?
It was sent to an inknown adress by the representative. I used to hav a raiwallet, then a nano wallet and the had to change to the natrium wallet as the nano wallet was no more. Please help, i can send screen grabs of the transaction and adress it went to.

[kasparkallas]

Sorry, you can't reverse transactions. You can try to contact the wallet owner the money was sent to if you somehow find out.

[anelmarie]

Hi I did not do that transaction. I want to know if it was stolen or am i missing something. Originally I thought it is in the representatives account because he looks after it for me. Can i send a picture so you can see what I mean? How can I see who the receiver is?

…

On Wed, 17 Feb 2021, 9:06 am Kaspar Kallas ***@***.***> wrote: Sorry, you can't reverse transactions. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#113 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AS2RO7CKEHQRPQQOLWRCMELS7NTHLANCNFSM4XS5FZHA> .

[anelmarie]

Where/how can i get the receiver's contact details?

[kasparkallas]

Hi I did not do that transaction. I want to know if it was stolen or am i missing something. Originally I thought it is in the representatives account because he looks after it for me.
…

Well, what does the representative say?

Where/how can i get the receiver's contact details?

As far as I understand, only the receiver’s wallet address is public information and you can see that from the transaction details. Linking that address to a real person is detective work but the difficulty of that can be next to impossible.