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[Export] "no backend metadata was found". #150

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adamb0403 opened this issue Jun 8, 2022 · 6 comments
Closed

[Export] "no backend metadata was found". #150

adamb0403 opened this issue Jun 8, 2022 · 6 comments
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@adamb0403
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adamb0403 commented Jun 8, 2022

The export for "Show title" is ignored when exporting per the following error message:

WARNING: Ignoring [Show title (2022) - 01x004] for [emby] no backend metadata was found.

Any idea what is causing this?

@arabcoders
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arabcoders commented Jun 8, 2022

This likely means, the import task hasn't run yet, in which case no metadata error is correct behavior as the exporter does not know yet how to contact emby about this change. Or the episode has not been matched. you can tell by doing something like this console db:list --title 'Show title' --episode 4 --output yaml it will tell you which servers reported the episode.

@adamb0403
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Jellyfin and plex both reported when running that command. They were both responsive the the import and exports too. Seems like an issue with the emby side of things

@arabcoders
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arabcoders commented Jun 8, 2022

could you go into your config and check the tasks log and see which task reported the problem? was it push or export

@adamb0403
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The warning appears on both push and export log outputs

@arabcoders
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I need to investigate a better way to trigger either push or export mode depending on metadata availability. Anyway to solve the problem right now you need to trigger export mode instead of push mode, to do so add this env variable in your docker-compose.yaml

      - WS_CRON_EXPORT_ARGS=-v --force-export-mode

@arabcoders
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In few minutes once #151 is built, pull the new container and the issue should be gone for now.

@arabcoders arabcoders self-assigned this Jun 8, 2022
@arabcoders arabcoders added the bug Something isn't working label Jun 8, 2022
@arabcoders arabcoders changed the title "no backend metadata was found" - exporting "obi wan kenobi" play state to EMBY [Export] "no backend metadata was found". Jun 9, 2022
arabcoders added a commit that referenced this issue Jun 9, 2022
…pending on the availability of metadata from backends.
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