Skip to content
This repository has been archived by the owner on Mar 18, 2022. It is now read-only.

[BUG] Error in popup: "The new version of the application is now available. Please update it to continue viewing" #199

Closed
kkraszy opened this issue Aug 3, 2021 · 8 comments · Fixed by #201
Labels
bug Something isn't working FIXED Issue is fixed

Comments

@kkraszy
Copy link

kkraszy commented Aug 3, 2021

Latest version Addon

Describe the bug
Error in popup: "The new version of the application is now available. Please update it to continue viewing"

To Reproduce

  1. Go to HGO Addon -> Series -> Popular series -> Choose any series
  2. See error

Debug log

2021-08-03 20:10:34.431 T:4507 ERROR : GetDirectory - Error getting plugin://plugin.video.hbogoeu/?mode=2&name=4%20BLOCKS%20(2017)&url=https%3a%2f%2fplapi.hbogo.eu%2fv8%2fContent%2fjson%2fPOL%2fAPTV%2fa58814c5-b712-6c6a-6994-f1b57497b26d%2f
2021-08-03 20:10:34.434 T:3409 ERROR : CGUIMediaWindow::GetDirectory(plugin://plugin.video.hbogoeu/?mode=2&name=4%20BLOCKS%20(2017)&url=https%3a%2f%2fplapi.hbogo.eu%2fv8%2fContent%2fjson%2fPOL%2fAPTV%2fa58814c5-b712-6c6a-6994-f1b57497b26d%2f) failed

Screenshots
http://i.imgur.com/XdiB3z0.png

Operating System
Linux (x86/x64)
Linux (ARM)

@kkraszy kkraszy added the bug Something isn't working label Aug 3, 2021
@gwozniak
Copy link

gwozniak commented Aug 5, 2021

Confirming it seems that only series part is affected.

@gwozniak
Copy link

gwozniak commented Aug 5, 2021

And this is the example of failing request:
grzebek@mir3 ~ $ curl http://plapi.hbogo.eu/v7/Content/json/ENG/ANMO/679d34f1-0a4e-1276-264b-3c094cd6a3a5/ | jq .

{
"Error": {
"Code": "1.8",
"Details": "Parameters - ErrorCode: ERROR_GROUP_CALL_BLOCKED, Language: ENG",
"DisplayMessage": "A new version of the application is available. Please update to continue watching the best original series and hit movies",
"Message": "A new version of the application is available. Please update to continue watching the best original series and hit movies"
},
"ErrorMessage": "A new version of the application is available. Please update to continue watching the best original series and hit movies",
"ObjectType": 5,
.......
}

@arvvoid arvvoid added the Confirmed: investigating The bug have been confirmed, but additional investigation/experimentation is needed before a fix label Aug 7, 2021
@arvvoid
Copy link
Owner

arvvoid commented Aug 7, 2021

Hello, i'm limited with time at the moment. But will look into it. Most likely the changes causing this catch on on all platforms, this might take longer to fix then previous times.
For the moment the only valid workaround is use the search function for series. Movies are not affected.

This problem is not affecting the spain/nordic region.

@BlackGlassSkin
Copy link

For the moment the only valid workaround is use the search function for series. Movies are not affected.

for series also "add to my list" works for whole seasons

@arvvoid
Copy link
Owner

arvvoid commented Aug 27, 2021

@kkraszy @gwozniak @BlackGlassSkin Hello, there is a fix in #201

Please test and let me know. I made a couple of quick tests and is ok, just need couple of more tests and will release.

@arvvoid arvvoid added Fixed: need testing Issue is fixed but need testing FIXED Issue is fixed and removed Confirmed: investigating The bug have been confirmed, but additional investigation/experimentation is needed before a fix Fixed: need testing Issue is fixed but need testing labels Aug 27, 2021
@arvvoid
Copy link
Owner

arvvoid commented Aug 30, 2021

Fixed in release 2.7.8

@arvvoid arvvoid closed this as completed Aug 30, 2021
@arvvoid arvvoid unpinned this issue Aug 30, 2021
@arvvoid arvvoid linked a pull request Aug 30, 2021 that will close this issue
9 tasks
@krokodylowy
Copy link

Hi
This version seems to be not available in Matrix repo so message now appears.

@arvvoid
Copy link
Owner

arvvoid commented Sep 24, 2021

@krokodylowy Hello, 2.7.8 is available in both Leia and Matrix repository and should fix the issue. If you running 2.7.8 and still experience the problem please open a bug report and post a full debug log (that might mean something changed again on hbo end)

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
bug Something isn't working FIXED Issue is fixed
Projects
None yet
Development

Successfully merging a pull request may close this issue.

5 participants