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Windows 7 crash #43

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aseprite-bot opened this issue Aug 20, 2014 · 17 comments
Closed

Windows 7 crash #43

aseprite-bot opened this issue Aug 20, 2014 · 17 comments

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From motoperl...@gmail.com on September 17, 2011 16:25:10

What steps will reproduce the problem? 1. Run Aseprite on windows 7. 2. 3. What is the expected output? What do you see instead? The program stops working immediately after launching. What version of the product are you using? On what operating system? 0.9 on windows 7 32 bit. Please provide any additional information below. This issue was marked as fixed with 0.9, but I still get the "aseprite has stopped working" screen.

Original issue: http://code.google.com/p/aseprite/issues/detail?id=43

@aseprite-bot aseprite-bot added this to the v0.9 milestone Aug 20, 2014
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From davidcapello on September 17, 2011 14:52:11

Status: Accepted
Owner: davidcapello
Labels: -Priority-Medium Priority-Critical OpSys-Windows Milestone-0.9

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From davidcapello on September 17, 2011 14:54:41

Issue #40 has been merged into this issue.

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From davidcapello on September 17, 2011 16:05:21

Issue #23 has been merged into this issue.

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From davidcapello on September 17, 2011 16:06:58

Could you try to run aseprite without desktop composition?

Here the steps to do it:

  1. Right-click on aseprite.exe
  2. Go to "Compatibility" tab.
  3. Select "Disable desktop composition".
  4. Press "OK" and execute aseprite.

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From motoperl...@gmail.com on September 18, 2011 02:47:58

I disabled desktop composition, but ASE still crashes.

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From motoperl...@gmail.com on September 19, 2011 12:19:23

I tried all the compatibility settings. Still crashes.

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From davidcapello on September 19, 2011 12:33:08

I'll try to create you a special version as soon as possible so we can detect what is going on.

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From motoperl...@gmail.com on October 08, 2011 08:54:11

any news?

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From davidcapello on October 08, 2011 13:44:42

Hi, sorry about my late reply. These days I was really busy. If everything goes right, the next week I'll be able to back to ASEPRITE development.

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From davidcapello on October 22, 2011 21:38:20

OK, here I'm attaching a special version of aseprite which generates a mini-dump file that can help me to know what is failing. Please do the following steps:

  1. Download and uncompress aseprite-dump-0.9.1-win32.zip file
  2. Execute aseprite.exe
  3. After aseprite crashes, you will see that a "aseprite-mini.dmp" is generated
  4. Create a comment in this issue attaching that .dmp file (or send me the file via email).

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From motoperl...@gmail.com on October 27, 2011 09:24:08

here is the file.

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From motoperl...@gmail.com on November 09, 2011 08:52:19

was the dump file useful?

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From davidcapello on November 10, 2011 04:11:22

First of all, thanks for the dump file. It wasn't as useful as I was expecting, anyway there are some parts of code that I've to review.

Just a question, are you running some antivirus program? Or firewall?

Notes for developers (me): check drop files hook, and the main Allegro's wndproc.

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From motoperl...@gmail.com on November 15, 2011 11:55:42

I use Avast! Free Antivirus.

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From motoperl...@gmail.com on February 26, 2012 10:07:39

I had to format my computer and now aseprite works perfectly. I don't know what caused the errors I had before, but obviously after formatting my disk they're gone. Thanks for the help anyways! :)

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From davidcapello on May 25, 2012 17:33:06

Status: Fixed

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From davidcapello on July 16, 2014 17:59:11

Labels: -OpSys-Windows OS-Windows

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