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[Bug]: Cannot upload Scans Error. #392

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reacend opened this issue Feb 29, 2024 · 11 comments
Open

[Bug]: Cannot upload Scans Error. #392

reacend opened this issue Feb 29, 2024 · 11 comments
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bug Something isn't working

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@reacend
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reacend commented Feb 29, 2024

What happened?

When I scan an Paper witht he app and upload it, i get this error.:

Screenshot_20240229_121928

Steps to reproduce

normal upload of pdf works only the scan app did not work
Changed the upload to pdf no help.

Log output from the app

See Screenshot

Screenshots

No response

Paperless-ng*x Version

2.5.4

Paperless-Mobile Version

play store version

Device

samsung s22 ultra

Operating System Version

android 13

Device Locale

germand

Selected Locale

German

Additional Context

No response

@reacend reacend added bug Something isn't working triage labels Feb 29, 2024
@mrsumanbiswas
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It sounds like there might be a permission error. Let's ensure that both the document and the user have full permissions. Try granting all permissions to the document for the user, and also granting all permissions to the user.

@mrsumanbiswas
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Screenshot_20240229_172920_Kiwi Browser
Screenshot_20240229_172936_Kiwi Browser

@reacend
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reacend commented Feb 29, 2024

The user of papermobile is superuser.

@mrsumanbiswas
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Screenshot_20240229_174621

Please attempt to switch on/off the "Upload scans as PDF" option.

@reacend
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reacend commented Feb 29, 2024

already testet it no success. one time i get an upload of an image only.

@mrsumanbiswas
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Mine is working fine.

@reacend
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reacend commented Feb 29, 2024

great xD

@reacend
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reacend commented Feb 29, 2024

still there the problem

Imagemagick was not probertly configured-

With this comment:
paperless-ngx/paperless-ngx#895 (comment)

@reacend
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reacend commented Feb 29, 2024

an 2 pages upload will work only in jpeg format it is not possible.

@reacend
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reacend commented Mar 5, 2024

push any fixes?

@astubenbord
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Sorry for the late reply, I currently have hardly any time to work on the project or fix bugs. I'll look into this as soon as I have more spare time again.

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3 participants